Summary
Overview
Work History
Education
Skills
Languages
Timeline

Katherine Martinez

Asheboro,NC

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Overview

5
5
years of professional experience

Work History

Cashier

McDonald's
Asheboro, NC
09.2018 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Used suggestive selling techniques to promote add-on sales.

Education

High School Diploma -

Southwestern Randolph High School, Asheboro, NC
06.2019
  • Participated in Early Childhood Education, [1 Semester, 2018]
  • Participated in the Special Olympics, [2 Semester, 2019]

Skills

  • Customer Service
  • Cash Handling
  • Product Scanning
  • Feedback Acceptance
  • Employee Training
  • Honest and Dependable
  • Problem-Solving

Languages

Spanish
Native/ Bilingual

Timeline

Cashier - McDonald's
09.2018 - Current
Southwestern Randolph High School - High School Diploma,

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Katherine Martinez