Katherine Martinez
The Bronx
Summary
Results-driven Care Manager skilled at assessing client needs and coordinating essential services. Successfully operates in high-pressure environments while advocating for client rights and facilitating access to resources that enhance quality of life.
Overview
5
5
years of professional experience
Work History
Care Manager
Rising Ground
New York
07.2023 - Current
- Coordinated care plans for individuals with diverse needs and backgrounds.
- Coordinate client services with other social service, mental health, medical, employment, educational, childcare and other providers.
- Assessed client situations to identify and connect with necessary resources and support services.
- Monitored and documented client progress toward achieving service plan goals.
- Conducted home visits to evaluate and enhance service effectiveness.
- Document all interactions with, or on behalf of, clients.
- Maintained knowledge of available program resources to effectively assist clients.
- Report to, and meet with, supervisor on a monthly basis.
Case Manager
Help Usa
The Bronx
11.2021 - 07.2023
- Coordinated client assessments to determine individual needs and service plans.
- Facilitated access to housing, healthcare, and employment services for clients.
- Provided crisis intervention support during critical client situations or emergencies.
- Monitored client progress through regular check-ins and documentation updates.
- Developed and maintained strong relationships with clients and community resources.
- Advocated for client rights and needs within broader community systems.
Education
Bachelor of Science - Human Services
Boricua College
The Bronx, NY05-2015
Skills
- Care coordination
- Crisis intervention
- Client management
- Resource coordination
- Organizational skills
- Effective communication
- Bilingual (Spanish-Native)
- Microsoft Office proficiency
Timeline
Care Manager
Rising Ground
07.2023 - Current
Case Manager
Help Usa
11.2021 - 07.2023
Bachelor of Science - Human Services
Boricua College