Katherine McNamara
Staten Island,NY
Summary
Devoted caretaker with a deep love of animals, and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. Team-oriented professional ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs.
Overview
3
3
years of professional experience
Work History
Dog Walker & Sitter
Privately Employed
Staten Island, NY
01.2023 - Current
- Accumulated a client base via self-promotion and from Wag!
- Cared for pets during owners' absences.
- Delivered excellent service to pet owners to drive repeat business.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Administered medications and treatments as prescribed by veterinarians.
- Offered one-on-one attention to dogs with special needs, including elderly or disabled pets.
Hostess
Blue Restaurant NYC
Staten Island, NY
05.2022 - Current
- Coordinated reservations via phone and OpenTable app
- Handled the seating and accommodation of all customers
- Assisted wait staff in running drinks and bussing tables
- Informed customers on party information and helped them to book parties with the restaurant
- Handled busy crowds as well as online ordering tablets (Grubhub, etc) and phone orders
Externship
Bay Street Animal Hospital
08.2024 - 10.2024
- Shadowed a licensed veterinarian for 100 hours, three days a week.
- Worked and assisted room techs to help draw up vaccines, dispense medication to owners, do oral and written pet intakes, and restrain animals.
- Learned the day to day routine of a room tech
- Worked with Bay Street tech systems (EzyVet, CubeX, Idexx)
- Learned and executed inputting patient SOAPs, as well as inputting vaccines in the EzyVet system. Able to properly weigh patients and take temperatures.
Dog Walker
Wag
Staten Island, NY
03.2022 - 12.2023
- Communicated with clients to ensure each individual's dog needs were met and triggers were avoided.
- Maintained a 5-star status and returned customer requests.
- Scheduled dog walking services and collected payments from pet owners.
- Provided pet sitting services, including feeding and overnight care when necessary.
Education
Veterinary Assistant Program -
Animal Behaviour College
Online 12-2024
Some College (No Degree) - Cinema and Photography-Art & Design
Binghamton University
Binghamton, NYHigh School Diploma - International Baccalaureate program
Curtis High School
Staten Island, NY06.2021
Middle School - Scholars Program
I.S. 27 Anning S Prall
Staten Island, NY06.2017
Elementary School - Gifted And Talented Program
P.S. 029 Bardwell
Staten Island, NY06.2014
Skills
- Customer service
- Multitasking
- Scheduling
- Dog walking
- Pet satisfaction
- Lifting/transporting animals
- Medication administration
Timeline
Externship
Bay Street Animal Hospital
08.2024 - 10.2024
Dog Walker & Sitter
Privately Employed
01.2023 - Current
Hostess
Blue Restaurant NYC
05.2022 - Current
Dog Walker
Wag
03.2022 - 12.2023
Veterinary Assistant Program -
Animal Behaviour College
Some College (No Degree) - Cinema and Photography-Art & Design
Binghamton University
High School Diploma - International Baccalaureate program
Curtis High School
Middle School - Scholars Program
I.S. 27 Anning S Prall
Elementary School - Gifted And Talented Program
P.S. 029 Bardwell
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