Katherine M. Crabtree
Cedar Park,Texas
Summary
Motivated professional with a strong work ethic and proven adaptability. Demonstrates exceptional interpersonal skills and the ability to master new concepts quickly. Capable of working independently while effectively contributing to team objectives. Committed to supporting organizational goals through proactive engagement and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Director
New Hope Realty Group
Cedar Park, TX
01.2024 - Current
- Agent & Client Support: This role is not a simple task-based checklist-it requires a company-wide perspective, prioritizing agent success, client satisfaction, and operational efficiency.
- Manages all contract execution processes unless an agent handles their own transaction, ensuring deadlines and compliance are met.
- Reviews and ensures all transaction files are complete and compliant with state regulations.
- Manages MLS updates, transaction status reports, and closing timelines.
- Generates and maintains Commission Disbursement Authorizations (CDAs) to ensure accurate and timely payments.
- Implements systems and processes to improve workflow, efficiency, and transaction execution.
- Ensures delegated tasks to the assistant and marketing teams are completed accurately and on time.
Transaction Coordinator / Buyer's Agent
RE/MAX Temple Belton / Ali Thompson Homes
Temple, TX
12.2020 - 01.2024
- Upload property information into Multiple Listings Services for new listings.
- Manage social media calendar; create posts for Facebook, and Instagram.
- Collect and manage all paperwork for all transactions for both buyers and sellers.
- Update 'Google My Business' page to include posts, photos, reviews, and products.
- Call new client leads.
- Show prospective homes to buyers.
- Draft listing agreements, write sales contracts, and coordinate with other representing real estate agents during the property transfer process.
Accounting Specialist
Somerset Logistics, LLC
Murfreesboro, TN
11.2017 - 01.2023
- Managed financial accounts for veteran-owned national freight brokerage, overseeing contracted sales agents and client portfolios.
- Coordinated with logistics companies to confirm job completion and secure payment receipts.
- Processed incoming documents for payments to over 500 freight companies in United States, Canada, and Mexico.
- Trained new accounting department employees on proprietary software and standard operating procedures.
- Executed weekly payroll for all sales agents within the organization.
- Initiated automated clearing house (ACH) payments to freight carriers efficiently.
- Worked remotely with minimal supervision while collaborating with accounting department through digital platforms.
Secretary
University of Mary Hardin Baylor
Belton, TX
01.2016 - 09.2017
- Facilitated communication and information requests for students, parents, and prospective students in College of Nursing.
- Verified and maintained immunization records for over 500 nursing students for clinical eligibility.
- Managed admissions documentation for applicants to College of Nursing, processing data for merit-based selection of over 100 new students each semester.
- Advised prospective students on application requirements for College of Nursing admission.
- Maintained records for students passing National Council Licensure Examination (NCLEX) to achieve registered nurse status.
- Compiled volunteer hours database for over 500 nursing students.
Education
Bachelor of Arts - Business Management
Kansas State University
Manhattan, KS05-2005
Skills
- Microsoft Office Suite
- Contract management
- Compliance and adherence
- Workflow optimization
- Financial reconciliation
- Listing coordination
- Customer relationship management
- QuickBooks expertise
- Web browser proficiency
- Skype communication
- Web-based tools utilization
- Multiple listing services
- Canva design skills
- DocuSign proficiency
- ZipForms Plus knowledge
- Google My Business management
- Ixact Contact usage
- Trello project management
- Lone Wolf Property Base
Affiliations
- Kansas State University Alumni Association
- National Association of Realtors
- Austin Board of Realtors
Certification
- Professional Photographer, New York Institute of Photography
- Real Estate License, Texas
Timeline
Operations Director
New Hope Realty Group
01.2024 - Current
Transaction Coordinator / Buyer's Agent
RE/MAX Temple Belton / Ali Thompson Homes
12.2020 - 01.2024
Accounting Specialist
Somerset Logistics, LLC
11.2017 - 01.2023
Secretary
University of Mary Hardin Baylor
01.2016 - 09.2017
Bachelor of Arts - Business Management
Kansas State University
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