Katherine Melendez
East Orange,NJ
Summary
Dynamic professional with a background in patient care and pharmacy support. Skilled in bilingual communication, regulatory compliance, and customer service, ensuring patient confidentiality and safety. Eager to apply expertise in healthcare environment. Experience at large academic high volume trauma center.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Associate
St Joseph University Medical Center
Paterson, NJ
07.2023 - Current
- Monitored vital signs, documenting changes accurately in electronic health records.
- Assisted with various diagnostic procedures such as drawing blood samples, obtaining EKG readings, and collecting urine specimens for laboratory testing.
- Assisted nursing staff in patient assessments and care planning.
- Coordinated patient activities, ensuring adherence to care protocols and schedules.
Pharmacy Customer Associate - Designated Hitter
Walgreens
Bloomingdale, NJ
01.2023 - 07.2023
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Processed prescription orders with accuracy and efficiency, ensuring patient safety and compliance.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Shift Leader
Dunkin' Donuts
Butler, NJ
07.2021 - 09.2022
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored new team members on service standards and operational procedures.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Implemented process improvements to enhance customer satisfaction and streamline workflows.
Education
High School Diploma -
Passaic County Technical Institute
Wayne, NJ06.2023
Skills
- Database coordination
- Daily living support
- Multitasking
- Language: Fluent in English and Spanish
- Drain management
- Post-operative orthopedic care
- Leadership: Preceptor
Certification
- Basic Life Support for Healthcare Providers (CPR and AED), AHA - Expires August 2027
Timeline
Patient Care Associate
St Joseph University Medical Center
07.2023 - Current
Pharmacy Customer Associate - Designated Hitter
Walgreens
01.2023 - 07.2023
Shift Leader
Dunkin' Donuts
07.2021 - 09.2022
High School Diploma -
Passaic County Technical Institute