Katherine Mendez
Van Nuys,CA
Summary
Proven track record of enhancing team productivity and streamlining operations, demonstrated during my tenure at C.A.R.S. Skilled in problem resolution and organizational skills, I excel in high-pressure environments, ensuring operational efficiency and excellence. My adeptness in computer skills and teamwork has consistently improved workplace dynamics and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
BII
C.A.R.S
North Hollywood, California
02.2024 - Current
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
- Worked with kids on the spectrum, made sure they stayed on top of their tasks, and they did what was asked of them.
- Worked well under pressure.
- I would have to come up with fast and calming solutions under pressure.
- Updated and maintained databases with current information.
- Completed day-to-day duties accurately and efficiently.
Administrative Assistant
Mike Trunell
Topanga, California
04.2023 - 12.2023
- Answered questions from customers regarding products and services offered by the company.
- Directed customer inquiries to appropriate department personnel.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Responded to customer issues to provide immediate resolution and improve retention.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Medical Assistant
Dr.Naor
Encino AND Beverly Hills, California
01.2022 - 08.2022
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Organized charts, documents and supplies to maintain team productivity.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Scheduled appointments for patients via phone and in person.
Crew Team Member
Chipotle Grill
Van Nuys, California
07.2021 - 01.2022
- Stocked shelves and cases with new or transferred items.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Operated kitchen equipment safely and efficiently.
- Served food quickly for positive guest experiences.
- Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Drove team success by quickly completing assigned tasks.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Ensured that products are properly labeled before placing them on shelves.
Education
High School Diploma -
Birmingham Charter High School
Van Nuys, CA06-2021
Skills
- Analytical thinking
- Cultural awareness
- Public speaking
- Organizational skills
- Team building
- Multitasking
- Communication
- Computer skills
- Problem resolution
- Organization
- Supervision and leadership
- Teamwork and collaboration
Certification
- medical assistant certificate
- food handler certificated
Languages
English
Professional
spanish
Professional
Timeline
BII
C.A.R.S
02.2024 - Current
Administrative Assistant
Mike Trunell
04.2023 - 12.2023
Medical Assistant
Dr.Naor
01.2022 - 08.2022
Crew Team Member
Chipotle Grill
07.2021 - 01.2022
High School Diploma -
Birmingham Charter High School
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