KATHERINE MENDEZ
Sanford
Summary
Dynamic and results-driven professional with a proven track record in team leadership and customer service. Adept at creative problem-solving, effective communication, and enhancing both team performance and customer satisfaction. Skilled in analytical thinking and proficient in a variety of computer applications. Recognized for a strong work ethic, adaptability, and ability to quickly master new skills. Self-motivated and resourceful, with exceptional interpersonal skills and a commitment to delivering high-quality results in every role.
Overview
4
4
years of professional experience
Work History
Mechanic
Army Reserves
01.2021 - Current
- Inspect brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition.
- Test drive trucks and buses to diagnose malfunctions or to ensure that they are working properly.
- Report for drill and duty once a month.
Canvassing Team Leader
Ninjja Global
Orlando
06.2024 - 06.2025
- Lead and direct canvassing team to ensure successful completion of assigned tasks.
- Maintain a positive attitude towards customers at all times; serve as an ambassador for the organization.
- Train new staff in the use of canvassing materials and techniques, providing feedback on performance.
- Facilitated communication between team members by implementing an effective communication strategy.
Warehouse Clerk (Seasonal)
Delaware North
09.2023 - 02.2024
- Lifting boxes
- Processing orders
- Organizing product
- Restocking shelves
- Driving distances to deliver orders
- Keeping area clean and organized
Car Detailer (Seasonal)
Enterprise Rent-A-Car
07.2023 - 09.2023
- Clean vehicles according to company and customer standard
- Maintain inventory
- Verify proper paperwork of vehicles
- Transport customers to and from pick up/drop off locations
- Stage vehicles
Cook (Seasonal)
Xanterra Parks & Resorts
04.2023 - 07.2023
- Ensure the highest quality service and experience for customers
- Prepare and cook a variety of foods
- Set up all workstations
- Maintain a clean cooking station and work station
Customer Service Representative
Circle K
08.2022 - 04.2023
- Greet customers entering establishment
- Developed positive relationships with customers through friendly interactions.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
High School -
Deltona High School
Deltona, FL01.2021
Skills
- Creative problem-solving
- Analytical thinking
- Sales expertise
- Time management
- Computer proficiency
- Bilingual communication
- Team leadership
- Effective communication
- Nonprofit marketing
Hobbies and Interests
- Avid fitness Enthusiast
- Hiking/ Outdoors
- Traveling
- Team sports
- Gaming
Timeline
Canvassing Team Leader
Ninjja Global
06.2024 - 06.2025
Warehouse Clerk (Seasonal)
Delaware North
09.2023 - 02.2024
Car Detailer (Seasonal)
Enterprise Rent-A-Car
07.2023 - 09.2023
Cook (Seasonal)
Xanterra Parks & Resorts
04.2023 - 07.2023
Customer Service Representative
Circle K
08.2022 - 04.2023
Mechanic
Army Reserves
01.2021 - Current
High School -
Deltona High School