Katherine Mendoza
HOUSTON,TX
Summary
Resourceful and flexible individual with a background in cybersecurity and customer service, ready to transition into the legal field. Known for strong attention to detail and ability to work efficiently under pressure, ready to leverage skills to enhance operational success and team dynamics.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Cyber Warfare Technician
United States Navy
Houston, TX
05.2025 - Current
- Operated and maintained advanced electronic systems for naval operations.
- Collaborated with teams to troubleshoot and resolve technical issues in real-time.
- Conducted routine inspections to ensure compliance with safety and operational standards.
- Developed training materials to enhance team proficiency in equipment handling.
- Optimized system performance through testing and analysis.
- Elevated data security, implementing robust cybersecurity measures across all systems.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within strict deadlines.
Server
Willie's Grill & Icehouse
Houston, TX
03.2020 - Current
- Managed multiple tables effectively, ensuring timely order delivery and guest satisfaction.
- Provided exceptional customer service to enhance dining experience and foster repeat business.
- Collaborated with kitchen staff to ensure accurate food preparation and presentation standards.
- Trained new team members on restaurant procedures and service protocols for consistency.
- Resolved customer concerns promptly, maintaining positive guest relationships and loyalty.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Science - Political Science
University of Houston
Houston05.2030
Joint Cyber Analysis Course - Cybersecurity
Joint Cyber Analysis Course
Pensacola04.2026
High School Diploma -
Eisenhower High School
Houston, TX06.2023
Skills
- Tech-Savvy
- Documentation skills
- Adaptability
- Adaptability
- Pressure resilience
- Cybersecurity measures
- Multitasking skills
- Customer Service
- Dependability
- Work ethic
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cyber Warfare Technician
United States Navy
05.2025 - Current
Server
Willie's Grill & Icehouse
03.2020 - Current
Bachelor of Science - Political Science
University of Houston
Joint Cyber Analysis Course - Cybersecurity
Joint Cyber Analysis Course
High School Diploma -
Eisenhower High School