Katherine Mendoza Yanes
Auburn
Summary
Detail-orientated student with experience in customer service, retail, and laboratory support. Demonstrated ability to adapt and work well in fast paced environments while providing excellent customer service.
Overview
5
5
years of professional experience
Work History
Style Consultant
Target
08.2024 - 12.2024
- Supported customers in selecting apparel, accessories, and footwear that suited individual styles.
- Maintained store presentation through effective organization of displays and merchandise restocking.
- Provided outstanding customer service by addressing questions and directing customers to appropriate aisles.
- Worked collaboratively with team members to uphold a tidy and orderly sales environment.
Student Laboratory Aide
University of Maine
03.2023 - 05.2023
- Gained experience working in an environment where sanitation and precision are critical.
- Maintained cleanliness and organization of laboratory tools and workspaces by following strict protocols.
- Supported the team by making sure everything was ready for daily use.
- This experience gave me a strong understanding of hygiene standards and the importance of detail and consistency in support roles.
Cashier
Market Basket
01.2020 - 08.2022
- Processed customer transactions accurately and efficiently using the POS system.
- Delivered friendly, professional service while assisting customers with inquiries and purchases.
- Managed cash, credit, and other payment forms, ensuring drawer accuracy throughout the day.
- Maintained the checkout area organized and clean to ensure the best customer experience.
- Guided customers through returns, exchanges, or refunds to facilitate smooth transactions.
- Collaborated with team members to restock shelves and clean floors during closing shifts.
Education
Bachelor of Science in Business Administration - Accounting
University of Southern Maine
South Portland, Maine05-2026
Skills
- Adaptability and organization
- Interpersonal communication
- Attention to detail
- Conflict resolution
- Customer service excellence
- Resilience and teamwork
- Team collaboration
- Technical writing
- Microsoft Office proficiency
LANGUAGES
Spanish
English
Timeline
Style Consultant
Target
08.2024 - 12.2024
Student Laboratory Aide
University of Maine
03.2023 - 05.2023
Cashier
Market Basket
01.2020 - 08.2022
Bachelor of Science in Business Administration - Accounting
University of Southern Maine
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