Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katherine Mera

New York

Summary

Experienced education professional with strong focus on student development and academic success. Skilled in advising, mentoring, and supporting students to achieve their educational goals. Known for effective team collaboration, adaptability, and results-driven approach. Proficient in counseling, conflict resolution, and program development. Dependable and flexible, consistently meeting changing needs and expectations.

Overview

9
9
years of professional experience

Work History

Student Success Advisor

Brittany Beauty Academy
03.2020 - Current
  • Fostered a supportive learning environment, addressing individual student needs and concerns.
  • Collaborated with instructors to identify opportunities for curriculum enhancement and alignment with student success goals.
  • Developed strong relationships with students through regular check-ins, fostering trust, open communication, and rapport-building interactions.
  • Monitored student academic progress and intervened proactively when necessary to ensure ongoing achievement of success milestones.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Monitor students Satisfactory Academic Progress.
  • Respond to students questions by email, in person, and zoom.
  • Input information for attendance and grades daily.
  • Knowledge of processes and procedures relating to admissions, registration, financial aid, testing and placement.
  • Assist with change of schedules, reinstatements, leave of absence, progress reports, and overtime charges.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Contributed to a welcoming office environment by greeting visitors, answering phone calls, and providing accurate information.
  • Supported administrative staff with data entry tasks, maintaining accurate records of student information.

Administrative Assistant/Financial Aid Assistant

American Beauty School
01.2016 - 09.2019
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Improved communication between departments through efficient message delivery and prompt response to inquiries.
  • Streamlined office operations by organizing and filing important documents.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Contacted families and students about late payments and account statements.
  • Developed a comprehensive database of scholarship opportunities, providing students with valuable resources for funding their education.
  • Assisted students and families in filling out financial aid applications.
  • Maintained accurate records of all interactions with prospects to track progress towards enrollment goals effectively.
  • Expedited document processing with accurate data entry and timely filing.

Education

Associate of Arts -

Boricua College
Manhattan, NY
06-2013

Skills

  • Academic advising
  • Online learning
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Multitasking
  • Task prioritization
  • Student support
  • Microsoft office
  • Salesforce
  • FREEDOM/FAME
  • Docusign

Languages

Spanish
English

Timeline

Student Success Advisor

Brittany Beauty Academy
03.2020 - Current

Administrative Assistant/Financial Aid Assistant

American Beauty School
01.2016 - 09.2019

Associate of Arts -

Boricua College

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