Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katherine Mieloch

Port St. Lucie

Summary

Dynamic and results-driven professional with over 30 years of diverse experience in real estate, business ownership, customer service, sales, and administration. Adept at creating efficient systems, leading with empathy, and providing outstanding support to both clients and internal teams. Proven ability to manage operations, train professionals, and streamline processes in fast-paced environments. Known for resourcefulness, adaptability, and a solutions-focused mindset that gets results without needing a degree to prove it.

Results-focused onboarding professional with proven track record in streamlining onboarding processes and enhancing new hire experiences. Known for collaborative approach and ability to adapt to changing needs, ensuring smooth transitions for new employees. Skilled in effective communication and organizational development, contributing to team success and high employee satisfaction.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Agent Services & Market Center Trainer

Keller Williams
03.2023 - Current
  • Onboard and train new real estate agents on Keller Williams systems, tools, and processes, including Command, DocuSign, and MLS platforms.
  • Coordinate and manage the training calendar, supporting both new and seasoned agents with workshops, masterminds, and ongoing development.
  • Create and distribute branded marketing assets (flyers, newsletters, emails, texts, and social posts) to promote classes and updates.
  • Streamline internal systems for compliance, agent onboarding, and vendor communication to improve efficiency and clarity.
  • Lead weekly orientations, support agents with transaction management, and ensure all materials align with KW brand standards.
  • Real Estate Agent

Real Estate Agent

Keller Williams
02.2022 - 03.2023
  • Educated and guided buyers and sellers throughout the real estate process, creating a smooth and successful experience.
  • Leveraged CRM tools to generate and nurture leads, resulting in increased client engagement and closed deals.
  • Drafted contracts, prepared listing materials, and coordinated closings to ensure compliance and client satisfaction.
  • Real Estate Agent

Independent Consultant

Completely Steeped
05.2020 - 02.2022
  • Built a loyal customer base through authentic marketing, product knowledge, and personalized service.
  • Managed online and in-person sales events, demonstrating strong communication and promotional skills.
  • Handled inventory, order fulfillment, and customer follow-up for consistent sales performance.
  • Owner/Operator

Owner/Operator

Point Pleasant Service Center
01.2000 - 05.2019
  • Oversaw full business operations for a busy automotive service center, including staff management, scheduling, inventory, and budgeting.
  • Managed all bookkeeping, payroll, tax filings, and vendor relations using QuickBooks.
  • Delivered top-tier customer service while ensuring compliance with service standards and regulations.
  • Inside Sales Coordinator

Inside Sales Representative

Compro Technologies
01.1994 - 01.2000
  • Handled inside sales operations, coordinated vendor relationships, and supported client accounts.
  • Created and maintained order tracking systems to improve customer satisfaction and delivery timelines.
  • Head Teller

Head Teller

Sovereign Bank
06.1990 - 01.1994
  • Assisted clients with banking needs, mentored new team members, and managed daily financial operations.
  • Promoted financial products and maintained strict attention to detail in high-responsibility transactions.

Education

High School Diploma -

Brick Township Memorial High School
New Jersey
01.1990

Skills

  • Agent Onboarding & Training
  • CRM & Database Management
  • Marketing & Event Coordination
  • Office Operations & Support
  • Real Estate Systems & Compliance
  • Strategic Planning & Execution
  • Team Communication & Leadership
  • QuickBooks, Microsoft Office, Canva, Command
  • Relationship building
  • Organizational skills, Critical thinking
  • Schedule management, Special events organization

Certification

  • Canva Design Essentials Certification – Canva
  • Florida Real Estate License – Keller Williams, FL (2022)
  • Ongoing Training: Keller Williams University & Compliance Courses

Timeline

Agent Services & Market Center Trainer

Keller Williams
03.2023 - Current

Real Estate Agent

Keller Williams
02.2022 - 03.2023

Independent Consultant

Completely Steeped
05.2020 - 02.2022

Owner/Operator

Point Pleasant Service Center
01.2000 - 05.2019

Inside Sales Representative

Compro Technologies
01.1994 - 01.2000

Head Teller

Sovereign Bank
06.1990 - 01.1994

High School Diploma -

Brick Township Memorial High School

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