Katherine Mills
Parkersburg,WV
Summary
With a multidisciplinary background from West Virginia University and significant experience as a Library Assistant at Morgantown Public Library. Excelled in customer relationship management and library services, enhancing patron satisfaction. Knowledgeable in library abilities, teamwork, contributing to a positive and productive work environment.
Overview
2025
2025
years of professional experience
Work History
Student
West Virginia University
Morgantown, WV
- Current
- Full time student at West Virginia University
- Multidisciplinary Studies major
Library Assistant
Morgantown Public Library
Morgantown, WV
10.2022 - 05.2024
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Managed online inquiries and library requests.
- Mailed ‘Internet Only’ library cards to new patrons that applied via email.
- Packaged shipping/book requests to other library locations throughout the state of WV.
- In charge of the MPL email requests and questions.
Cashier and Produce Handler
Wards Farmers Market
Parkersburg, WV
05.2020 - 08.2020
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Replenished merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions.
- Assisted customers by answering questions and fulfilling requests.
- Operated cash register to record all transactions accurately and efficiently.
- Answered phone calls and prepared personal orders for customers.
Education
Bachelor of Arts - Multidisciplinary Studies
West Virginia University
Morgantown, WVHigh School Diploma -
Parkersburg High School
Parkersburg, WVSkills
- Takes direction well
- Problem solving
- Organized
- Patient
- Teamwork/Collaboration
- Customer assistance
- Stocking and Replenishing
- Bagging and Packaging
- Cash Register Operation
- Maintaining Store Appearance
- Product Restocking
- Cleaning and sanitizing
- Computer Assistance
- Cataloging and shelving
- Shelf reading
- Community Outreach
- Library Services
- Telephone Etiquette
- Material Shelving
- Customer Relationship Management
- Reference Services
Accomplishments
- Graduated with above a 4.0 GPA from Parkersburg High School
- A Student at West Virginia University
- An initiated member of the Alpha Mu Chapter of Phi Sigma Pi at West Virginia University.
Leadership
- An initiated member of the Alpha Mu Chapter of Phi Sigma Pi at West Virginia University
- An inducted member of the National Honor Society at Parkersburg High School
- An elected committee chair position for the Help Our Earth Committee for Parkersburg High School's Key Club
- An active member for 4 years at Parkersburg High School's Key Club. Committees included the Help Our Earth, Live To Learn, and Champions Of Service
- Being a part of the nationally/internationally award winning Parkersburg High School A Cappella Choir group
- Auditioning and making the Parkersburg High School Chamber group
- A member of the Senior Women's Club
- A member in the RAZE club at Parkersburg High School
Involvement
- A member of Phi Sigma Pi Alpha Mu chapter at West Virginia University
Timeline
Library Assistant
Morgantown Public Library
10.2022 - 05.2024
Cashier and Produce Handler
Wards Farmers Market
05.2020 - 08.2020
Student
West Virginia University
- Current
Bachelor of Arts - Multidisciplinary Studies
West Virginia University
High School Diploma -
Parkersburg High School