Katherine Mitchell
Target
FITCHBURG,MA
5
years of professional experience
Adaptable professional with a background in asset protection and retail leadership. Recognized for problem-solving, critical thinking, and building accountability through training and clear communication, adaptability, and empathy. My goal is to eventually work in aiding others in developing their own abilities in problem solving and critical thinking.
Work History
Asset Protection Specialist
1 Year 10 Months- Investigated internal theft, fraud, and safety concerns using CCTV, reports, and case documentation.
- Coordinated with store leadership and law enforcement during apprehensions, incidents, and loss-prevention investigations.
- Monitored store activity to identify suspicious behavior and protect merchandise, assets, and guests.
- Trained team members on theft deterrence, safety awareness, and emergency response protocols.
- Enforced shortage control procedures through audits, exception reporting, and compliance checks.
- Improved asset protection processes by analyzing trends and recommending corrective actions.
- Developed strong working relationships with store employees, fostering a culture of accountability in protecting company assets.
- Conducted thorough investigations into suspected cases of internal theft, leading to the resolution of multiple incidents.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
- Assisted in the hiring and training of new asset protection team members, ensuring a consistent level of excellence across all personnel.
- Utilized data analysis tools to identify trends in theft activity, enabling proactive measures to be taken against potential threats.
- Maintained accurate records of all incidents, ensuring proper documentation for future reference and analysis.
- Coordinated emergency response plans during crisis situations such as natural disasters or power outages, ensuring minimal disruption to business operations while maintaining employee safety.
Assistant Manager
3 Years 4 Months- Supervised daily store operations, ensuring smooth service, inventory control, and compliance with brand standards.
- Coordinated labor schedules and shift coverage to maintain efficient staffing during peak business periods.
- Trained crew members on POS procedures, guest service expectations, and food safety protocols.
- Monitored product quality, freshness, and presentation to support consistent beverage and bakery execution.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Enforced sanitation, safety, and operational procedures to maintain compliance and reliable store performance.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Bachelor of Arts - Educational Psychology
- Honor Roll (Spring 2024-Current)
High School Diploma
Skills
Internal audits
Loss prevention
Surveillance analysis
Team development
Report writing
Trend analysis
Strategic planning
Problem-solving
Critical thinking
Effective communication
Professional ethics
Conflict resolution
Timeline
Asset Protection Specialist
Target
12.2024 - CurrentRead More
Assistant Manager
Dunkin' Donuts
08.2021 - 12.2024Read More
Univerist of Massachusetts Lowell
Bachelor of Arts from Educational Psychology
Read More
Greater Commonwealth Virtual School
High School Diploma
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