Katherine Morgan
San Diego,CA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
12
12
years of professional experience
Work History
Animal Technician
UCSD
San Diego, CA
06.2022 - Current
- Performed daily health checks on animals and monitored their activity levels.
- Assisted researchers in conducting experiments with animals, following established protocols.
- Assisted in the maintenance of animal cages and habitats, including cleaning and sanitizing.
- Provided food and water to animals according to specified diets.
CUSTOMER EXPERIENCE MANAGER
MICHAELS
04.2013 - 11.2017
- Delivered marked improvements in customer acquisition, retention, and engagement
- Supported team through regular communication and coaching
- Wrote customer service procedures, policies, and standards for team
- Resolved customer complaints regarding sales and service.
SENIOR AQUATIC SPECIALIST
PETCO ANIMAL SUPPLIES CO
11.2017
- Experience in managing and maintaining an aquatics department and associates
- Oversight of associate training of proper policy and procedure
- Development of customer relations to drive sales
- Proper handling of all aquatic and reptilian needs including but not limited to, feeding, cleaning and, if needed, medicating.
Education
APPLIED MATHMATICS -
CALIFORNIA STATE UNIVERSITY SAN MARCOS
Skills
- Strong animal care giving skills
- Ability to recognize injury and illness
- Time management skills and punctual attendance
- Collaborative and communicative team player
- Managing paperwork
- Customer service and assistance
Hobbies and Interests
I find enjoyment in the learning and education process. I learn fast and come with a diverse set of interests and experiences. Some of my prior experiences also include tutoring foster youth and volunteering at an elementary after- school program. My hobbies include photography and various art forms of different medias.
References
- Cristy, Buttry, General Manager, (760) 650-8134, Petco Supplies Co.
- Meaghan, Blackburn, Direct Supervisor, (860) 861-5045, Petco Supplies Co.
- Ray Lopez, Supervisor, (559) 719-0761,Michaels.
Timeline
Animal Technician
UCSD
06.2022 - Current
SENIOR AQUATIC SPECIALIST
PETCO ANIMAL SUPPLIES CO
11.2017
CUSTOMER EXPERIENCE MANAGER
MICHAELS
04.2013 - 11.2017
APPLIED MATHMATICS -
CALIFORNIA STATE UNIVERSITY SAN MARCOS
Similar Profiles
Alexis I. DePacoAlexis I. DePaco
Instructional Assistant at UCSDInstructional Assistant at UCSD
Hana HardanHana Hardan
Research Methods & Neurobiology Labs (Coursework)) at UCSDResearch Methods & Neurobiology Labs (Coursework)) at UCSD
VICTORIA VALENCIAVICTORIA VALENCIA
Animal Research Technician at UCSDAnimal Research Technician at UCSD
Myles ConnorMyles Connor
Peer Mentor at UCSDPeer Mentor at UCSD
Andrew CrossAndrew Cross
Cashier at Vons Grocery StoreCashier at Vons Grocery Store