Katherine Moses-Hughes
Chicago,United States
Summary
Friendly School Resource Officer with excellent interpersonal and organizational abilities. Adept at investigating criminal matters on the school's premises and performing conflict resolution for students and teachers. Knowledge of crisis planning and building security methods.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Desk Officer
Chicago Police Department
06.2023 - Current
- Reduced response times to inquiries with efficient management of incoming calls, emails, and messages.
- Demonstrated adaptability in handling diverse tasks as assigned while maintaining a high level of attention to detail under tight deadlines.
- Increased citizen satisfaction by addressing concerns promptly and providing relevant information when needed.
- Managed sensitive information discreetly while adhering to strict confidentiality guidelines established by the company.
School Resource Officer
Chicago Police Department
05.2014 - 06.2023
- Provided security and safety to school staff and students.
- Conducted school security inspections.
- Performed conflict resolution between student body, parents, teachers, and administration.
- Collaborated with administration and teachers to develop crisis plans.
- Documented safety and security incidents using preset guidelines and methods.
- Supervised other campus security personnel and provided procedural and situational guidance.
Education
Bachelor of Arts - Sociology
Eastern Illinois University
Charleston, IL06.1996
Skills
- Conflict Resolution Skills
- Strong Interpersonal Skills
- Liaison Skills
- Information Documentation
- Community Events
- Public Relations
- Effective Working Relationships
Certification
- NASRO - Certified School Resource Officer
Additional Information
Member of Zeta Phi Beta Sorority, Inc.
Timeline
Desk Officer
Chicago Police Department
06.2023 - Current
School Resource Officer
Chicago Police Department
05.2014 - 06.2023
Bachelor of Arts - Sociology
Eastern Illinois University
Similar Profiles
Timothy HansenTimothy Hansen
Police Officer at Chicago, Department, Chicago Police DepartmentPolice Officer at Chicago, Department, Chicago Police Department
Andres BrigantiAndres Briganti
Reprographics Tech at City Of Chicago-Chicago Police DepartmentReprographics Tech at City Of Chicago-Chicago Police Department
Guirlene HyppoliteGuirlene Hyppolite
Police-officer at Chicago Police DepartmentPolice-officer at Chicago Police Department
Naomi FloresNaomi Flores
Field Training Officer at Chicago Police DepartmentField Training Officer at Chicago Police Department
Catrina PorterCatrina Porter
Housing Specialist at Nan McKayHousing Specialist at Nan McKay