Dynamic entrepreneur with extensive experience excelling in customer relations and small business operations. Proven track record in enhancing brand awareness through strategic marketing and relationship building, while ensuring financial stability and operational efficiency. Skilled in project management and crisis management, driving growth in competitive markets.
Overview
14
14
years of professional experience
Work History
Owner/Lead Photographer and Designer
KC James Creative
11.2024 - Current
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision-making.
Expanded business into new markets
Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Owner/Lead Photographer
Katherine Murray Photography
10.2011 - 11.2024
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Consulted with customers to assess needs and propose optimal solutions.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Established foundational processes for business operations.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision-making.
Executive Assistant
Oak Partners, Inc.
12.2022 - 05.2024
Handled confidential and sensitive information with discretion and tact.
Organized and detail-oriented with a strong work ethic.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Served as a liaison between departments to facilitate effective communication throughout the company.
Answered high volume of phone calls and email inquiries.
Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Prepared and edited presentations on behalf of executives for both internal meetings and client meetings
Household Manager/ Special Needs Caregiver and Coordinator at Poninski FamilyHousehold Manager/ Special Needs Caregiver and Coordinator at Poninski Family