Katherine Nessler

JT Services

06.2011 - Current

Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Identified and communicated customer needs to supply chain capacity and quality teams.
Managed customer accounts to secure customer satisfaction and repeat business.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Generated new leads through networking and attending industry events.
Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Prepared vendor invoices and processed incoming payments.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Followed up overdue payments and payment plans from clients to establish good cash flow.
Maintained payroll information by calculating, collecting, and entering data.
Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders and verifying receipts