Katherine Norman
Austin,TX
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about data entry, marketing and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
3
years of professional experience
Work History
Receptionist
Cornerstone Properties
05.2021 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Education
Bachelor of Arts - History
University of Texas At Austin
Austin, TX12.2025
High School Diploma -
Cuero High School
Cuero, TX05.2022
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling
- Data inputting
- Professional Demeanor
- Office Administration
- File Management
- Document Management
- Typing Speed
Timeline
Receptionist
Cornerstone Properties
05.2021 - 08.2024
Bachelor of Arts - History
University of Texas At Austin
High School Diploma -
Cuero High School
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