Katherine Northern
Bremerton
Summary
- Highly skilled CDL driver with extensive experience delivering exceptional safety and performance. Well-versed in operating buses and waste equipment. Strong foundation of expertise in local traffic and dot regulations. Unwavering work ethic and dedication to quality transportation service.
Overview
11
11
years of professional experience
1988
1988
years of post-secondary education
1
1
Certification
Work History
Bus Driver
Washington Soldiers Home
Orting
07.2022 - Current
- Transported residents safely to various locations within Washington Soldiers Home.
- Conducted routine vehicle inspections to ensure safety and compliance.
- Assisted residents with boarding and disembarking the bus as needed.
- Maintained accurate records of daily trips and passenger counts.
- Communicated effectively with staff to coordinate transportation schedules.
- Provided excellent customer service to residents during transit experiences.
- Adhered to all traffic laws and regulations while driving in diverse conditions.
- Performed pre-trip inspection and mechanical checks before scheduled run.
Roll-Off Driver
Feed Commodities
Tacoma
06.2020 - 03.2021
- Operated roll-off trucks for transporting materials efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance..
- Managed daily vehicle maintenance logs, fuel logs, and other related documents.
- Performed pre-trip inspections of the truck to ensure it was in proper working order prior to departure.
- Maintained accurate logs of routes, loads, and service times daily.
- Assisted in training new drivers on operational procedures and safety protocols.
- Developed strong working relationships with customers through excellent communication skills.
- Communicated any delays or issues encountered during route to dispatch personnel immediately.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Dispatcher/Office Assistant
Hungry Buzzard Recovery
Bothell
05.2018 - 06.2020
- Managed incoming calls and routed messages to appropriate staff members.
- Scheduled appointments and coordinated logistics for transportation services.
- Assisted in maintaining accurate dispatch logs and records for tracking purposes.
- Provided administrative support by organizing files and data entry tasks.
- Coordinated with team members to resolve operational issues swiftly.
- Utilized dispatch software to monitor vehicle locations and status updates.
- Assisted dispatchers in answering phone calls, emails and other inquiries.
- Monitored radio communications between drivers, supervisors and dispatchers.
- Processed invoices for payment from vendors supplying goods or services to the dispatch office.
- Performed administrative duties such as photocopying, faxing documents and ordering supplies.
- Provided customer service support to clients seeking assistance with transportation services.
- Analyzed data collected from previous trips in order to optimize future routes.
Roll-Off Driver
Hungry Buzzard Recovery
Bothell
06.2014 - 03.2018
Education
GED
Phoenix, AzSkills
- School and passenger bus
- Roll-Off,Automated side load, Front load and Rear load
- Customer focused mindset
- Dispatcher/Office assistant
- Leadership role
- Mentored new drivers
- Team oriented
- Defensive driving training
Certification
Class B CDL with passenger endorsement.
Accomplishments
In October 2023, I was honored as Employee of the Month by the Resident Council at Washington Soldiers Home. Furthermore, in 2006, I was recognized with the Spotlight Award for Excellence in Customer Service during my tenure with the City of Surprise.
References
References available upon request.
Timeline
Bus Driver
Washington Soldiers Home
07.2022 - Current
Roll-Off Driver
Feed Commodities
06.2020 - 03.2021
Dispatcher/Office Assistant
Hungry Buzzard Recovery
05.2018 - 06.2020
Roll-Off Driver
Hungry Buzzard Recovery
06.2014 - 03.2018
GED