Katherine Hiller
Sikeston,MO
Summary
Compassionate Aide dedicated to providing first-rate client support. Delivers comprehensive personal care. Demonstrated over 10-year progressive career history. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Special Education Personal Aide
Sikeston Public Schools
01.2024 - Current
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Facilitated recreational activities tailored to individual student interests, promoting social engagement and mental stimulation.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Established trusting relationships with students to promote student learning and social skills
- Supported children's development by encouraging teamwork and understanding of others.
Pharmacy Technician
Medicenter Pharmacy
03.2023 - 12.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Social Services Specialist
Missouri Children's Division
11.2022 - 03.2023
- Maintained up-to-date knowledge of social service trends and best practices through ongoing professional development activities.
- Coordinated care between multiple service providers to ensure clients received seamless, comprehensive assistance in addressing their needs.
- Ensured compliance with all state regulations and agency policies by maintaining detailed documentation of services provided.
- Conducted home visits as part of comprehensive case management services, assessing family dynamics and living environments for potential concerns.
- Managed a diverse caseload of clients, prioritizing needs based on urgency and complexity of each situation.
- Identified community resources to support clients.
- Educated clients on available resources, empowering them to make informed decisions about their care plans.
Pharmacy Technician
Sterling Healthcare Services
01.2018 - 11.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Packaged prescription medications for long-term care residents in nursing home facilities
- Triage prescription orders for patients and residents with HIPAA guidelines and confidentiality
Community Support Professional
Bootheel Counseling Services
07.2014 - 12.2015
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Produced crisis management and intervention plans for communities in need.
- Liaised with community members, recommending resources and programs.
- Assisted in implementation of community support services in alignment with needs.
- Assisted clients in achieving personal goals, promoting self-sufficiency and community integration.
- Collaborated with community partners to develop and implement strategies to meet social service needs.
- Helped individuals to provide education and understanding of available social services.
- Managed caseloads efficiently through effective time management techniques while maintaining high-quality individualized care standards.
Education
Bachelor of Social Work -
University of Missouri, Columbia
Columbia12.2013
High School Diploma -
Notre Dame Regional High School
Cape Girardeau05.2009
Skills
- Customer Service Relations
- Detail-Oriented
- Empathetic Healthcare Worker
- Life-long Learner
- Reliable Team Member
- Takes Initiative and Works Independently
- Special needs education
- Cultural Sensitivity
- Time Management
- Dedicated Team Player
- Positive Attitude
- Customer Service
- Patient Care
- Data entry proficiency
Volunteer Experience
- Big Brothers Big Sisters of Central Missouri, 08/01/09, 05/01/12, I volunteered and became a big sister to a 2nd grade girl in Columbia Public Schools. I met with her every Wednesday, and we would play on the playground, build relationships, and attend monthly activities sponsored by Big Brothers Big Sisters of Central Missouri. At the end of the year in May we would have a party in a gymnasium with activities and we got to meet with all the other big brothers and big sisters serving in our community.
- MU Adventure Club, Columbia, MO, 08/01/09, 12/01/13, Served as a site assistant at Fairview Elementary School, Built relationships with children ages kindergarten through 5th grade at Fairview Elementary School, Played board games, gym games, and outside activities (i.e. recess, playground) guided by the site assistants, Monitored the safety and well-being of all the students during the time at Adventure Club, Participated in arts and crafts once a week during Adventure Club hours, Participated and provided snack for students before and after school, Build relationships with parents of the children who attended MU Adventure Club, Instructed children on following the rules of the school including quiet time, seating in the lunchroom, and lining up to go outside for recess, gym, and the classroom
Timeline
Special Education Personal Aide
Sikeston Public Schools
01.2024 - Current
Pharmacy Technician
Medicenter Pharmacy
03.2023 - 12.2023
Social Services Specialist
Missouri Children's Division
11.2022 - 03.2023
Pharmacy Technician
Sterling Healthcare Services
01.2018 - 11.2022
Community Support Professional
Bootheel Counseling Services
07.2014 - 12.2015
Bachelor of Social Work -
University of Missouri, Columbia
High School Diploma -
Notre Dame Regional High School
Similar Profiles
Megan CotaMegan Cota
Library Media Specialist at Sikeston Public SchoolsLibrary Media Specialist at Sikeston Public Schools
Austin NovakAustin Novak
Public Safety Officer at Sikeston Department of Public SafetyPublic Safety Officer at Sikeston Department of Public Safety
Cliff JacksonCliff Jackson
Public Safety Supervisor at City of Sikeston, Dept. of Public SafetyPublic Safety Supervisor at City of Sikeston, Dept. of Public Safety