Hi, I’m
Katherine O'Brien
Ardmore,PA
Summary
Client focused professional with a successful track record working with custom Italian leather, fixtures and furnishings. Effectively communicates and collaborates with team members to promote customer satisfaction with product design and installation. Evaluate current processes and make adjustments to generate revenue and improve quality Strategic problem-solver with record of achieving challenging profit goals.
Overview
11
years of professional experience
Work History
Trade
Brand Representative
Job overview
- Shows
- Budget management for projects
- Flexible and analytical with attention to detail
- Collaborative and creative at problem
- Resolution
- Responsible for developing a client base through inquiry calls, walk-in clients, and website inquiries to drive sales across standard and custom designs
- Collaborate with Creative Director, designers, architects, and clients across custom projects
- Liaise with factories, suppliers, and designers in Italy to produce furniture, lighting, bathroom vanities, and custom made-to-measure projects
- Coordinate International & Domestic Shipping
- Work with General Contractors, AV, & IT teams to create punch-list to assist
- Director in building, repairing, and updating new showroom space
- Implement sales and help coordinate showroom events
- Market Italian Leather collection and custom capabilities at Trade shows: furniture, lighting, wardrobes, accessories, etc
- Assist website manager in updating pricing, dimensions, & collections as needed
- Train new team members
- Participated in networking events to meet and discuss our product line with potential clients.
Natuzzi Italia
Sales Consultant, Interior Design
02.2020 - Current
Job overview
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales, interior design, and customer service assistance to walk-in traffic, telephone & web inquiries
- Provided in-home design consultations, 2D and 3D designs using Cohoom, Floorplanner, and Natuzzi Configurator
- Consistent outreach to promote Trade Program to interior designers, architects, and realtors.
- Coordinated and attended networking events, identified cross-promotional opportunities to market & collaborate with industry professionals
NELLA VETRINA
SALES EXECUTIVE/PROJECT MANAGER
08.2017 - 02.2020
Job overview
- Responsible for developing a client base through inquiry calls, walk-ins clients, website inquiries to drive sales across standard and custom designs
- Liaise with factories, suppliers, and designers in Italy to produce furniture, lighting, bathroom vanities, and custom made-to-measure projects
- Market Italian Leather collection and custom capabilities at Trade Shows
- Participate in and assist in coordinating networking events to market product lines with potential clients
- Develop relationships within the industry to create pipelines for sales
K3 LEARNING, INC, FRONTIERS IN LEARNING
OPERATIONS COORDINATOR
12.2015 - 07.2017
Job overview
- Fielded inquiry calls, pitched programs, & scheduled paid consultation meetings
- Finalized, closed, & renewed client contracts for services
- Collected outstanding balances & processed payments for services
- Managed all social media platforms, updated web content, & expanded virtual presence for NFIL and E+D
- Created content & distributed all marketing materials
- Developed templates for newsletters, outreach, remuneration collections.
- Created & coordinated content & design for Google AdWords and Landing Pages
- Participated in Sandler Sales Training.
K3 LEARNING, INC
OUTREACH COORDINATOR
03.2015 - 04.2016
LIBERTY POST
EXECUTIVE ASSISTANT/OFFICE MANAGER
11.2013 - 03.2015
DYNAMIC CENTER, INC
SITE ADMINISTRATOR
04.2013 - 11.2013
DYNAMIC CENTER, INC
CASE MANAGER
02.2013 - 04.2013
DYNAMIC CENTER, INC
TEACHER'S ASSISTANT
10.2012 - 02.2013
Education
SUNY ONEONTA
B.S from English
Skills
- Excellent Verbal & Written Communication
- Brand Awareness and Identity
- Project Management
- Sales and Custom design
- Outreach Initiatives
- Strong team member
- Client oriented
- Energetic, flexible & motivated
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Consultant, Interior Design
Natuzzi Italia
02.2020 - Current
SALES EXECUTIVE/PROJECT MANAGER
NELLA VETRINA
08.2017 - 02.2020
OPERATIONS COORDINATOR
K3 LEARNING, INC, FRONTIERS IN LEARNING
12.2015 - 07.2017
OUTREACH COORDINATOR
K3 LEARNING, INC
03.2015 - 04.2016
EXECUTIVE ASSISTANT/OFFICE MANAGER
LIBERTY POST
11.2013 - 03.2015
SITE ADMINISTRATOR
DYNAMIC CENTER, INC
04.2013 - 11.2013
CASE MANAGER
DYNAMIC CENTER, INC
02.2013 - 04.2013
TEACHER'S ASSISTANT
DYNAMIC CENTER, INC
10.2012 - 02.2013
Brand Representative
Trade
SUNY ONEONTA
B.S from English
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