Katherine Ogunleye
Denver,CO
Summary
Accomplished professional with extensive experience in customer service and digital marketing. Demonstrated ability to manage multiple priorities while delivering exceptional results in fast-paced environments. Eager to apply strong problem-solving and interpersonal skills in a sales-driven position.
Overview
4
4
years of professional experience
Work History
Entrepreneur
Glowform
Denver, CO
02.2026 - Current
- Launched and managed an online beauty and skincare brand.
- Generated online sales through direct-response marketing strategies.
- Developed and tested Meta advertising campaigns to drive customer acquisition.
- Designed marketing creatives and optimized campaigns using performance data insights.
- Oversaw website operations, customer orders, and product fulfillment processes.
Lead Preschool Teacher
Warren Village
Denver, CO
01.2025 - Current
- Established strong relationships with parents and families through regular communication and trust-building initiatives.
- Addressed concerns and conflicts professionally, preserving positive relationships with parents and staff.
- Demonstrated leadership, adaptability, and decision-making in high-pressure situations.
- Managed multiple priorities in fast-paced environment, ensuring high service standards were consistently met.
- Collaborated with cross-functional teams to improve outcomes and enhance customer satisfaction.
Server
BIBIBAP
Columbia, MD
12.2022 - 11.2024
- Employed active listening and communication skills to resolve concerns and facilitate effective solutions.
- Cultivated interpersonal relationships with families, coworkers, and community members to foster collaboration and trust.
- Adapted communication styles to effectively engage diverse individuals and personalities.
- Ensured accurate maintenance of detailed records and documentation to support operational integrity.
Toddler Teacher
The Beehive
Denver, CO
04.2022 - 12.2022
- Provided exceptional customer service in fast-paced restaurant environment, enhancing guest satisfaction.
- Developed rapport with guests to foster positive dining experiences, leading to increased repeat business.
- Upsold menu items and recommendations based on customer preferences.
- Resolved customer concerns promptly and professionally, maintaining a positive atmosphere.
- Worked collaboratively with team members to exceed guest expectations.
Education
Bachelor of Education -
University of Colorado Denver
Denver, CO, US05-2025
Skills
- Relationship building
- Parent Engagement
- Service excellence
- Problem Resolution
- Team Collaboration
- Time Management
- Decision making
- CRM & Data Entry
- Lead generation
- Prospecting & Outreach
- Negotiation skills
- Organizational skills
- Active listening
- Relationship building
- Decision making
Languages
English
Personal Information
Title: Manager
Timeline
Entrepreneur
Glowform
02.2026 - Current
Lead Preschool Teacher
Warren Village
01.2025 - Current
Server
BIBIBAP
12.2022 - 11.2024
Toddler Teacher
The Beehive
04.2022 - 12.2022
Bachelor of Education -
University of Colorado Denver