Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katherine Orantes

Lynwood,CA

Summary

I am a personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. I also expertise in resource allocation and schedule management. Recently, I have had a lot of experience with working on different software's, excel, microsoft, google docs, word and etc.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

VidaVets
Los Angeles, CA
10.2023 - Current
  • Researched potential customers using online resources and contact lists.
  • Performed administrative duties such as filing paperwork, scheduling appointments.
  • Ensured accurate data entry into company databases, tracking systems, and spreadsheets.
  • Analyzed financial statements to assess creditworthiness of customers.
  • Developed marketing materials such as brochures, flyers, emails. for clients.
  • Responded promptly to customer inquiries via phone, email, and other communication channels.
  • Provided support to brokers during client meetings and negotiations.

Behavior Interventionist

360 Behavioral Health
Commerce, CA
10.2023 - Current
  • Adapted instruction materials according to individual student needs or preferences.
  • Assisted clients in developing social skills such as turn taking, conversation maintenance, initiating interactions with peers.
  • Utilized positive reinforcement methods to increase desired behaviors while decreasing challenging behaviors.
  • Maintained detailed records of each session including notes about client's progress or lack thereof.

Store Manager

Shoe Palace
Los Angeles, CA
03.2019 - 11.2022
  • Developed relationships with suppliers to negotiate better prices.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Planned special promotions or discounts based on market trends.
  • Ensured compliance with safety regulations and company policies.
  • Managed daily banking activities such as deposits and withdrawals.
  • Recruited, trained and supervised new employees.
  • Monitored inventory levels and placed orders to restock shelves.
  • Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
  • Analyzed call center data to identify trends in customer issues and recommend solutions accordingly.

Education

Bachelor of Arts - Sociology

California State University - Los Angeles
Los Angeles, CA
05-2022

Skills

  • Appointment Scheduling
  • Workflow Optimization
  • Bookkeeping
  • Filing
  • Travel Coordination
  • Invoice Processing
  • Data Entry
  • Database Management
  • Meeting planning
  • Calendar Management
  • Spreadsheet Management
  • Office Administration
  • Schedule Management
  • Prioritization
  • Customer Relations
  • Billing and coding

Languages

English
Professional
Spanish
Professional

Timeline

Administrative Assistant

VidaVets
10.2023 - Current

Behavior Interventionist

360 Behavioral Health
10.2023 - Current

Store Manager

Shoe Palace
03.2019 - 11.2022

Bachelor of Arts - Sociology

California State University - Los Angeles

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Katherine Orantes