Katherine Ortiz
Lake Wales
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Preschool Teacher
Our angels academy
Dundee
08.2024 - Current
- Utilized technology such as computers and tablets in the classroom setting.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Adapted instructional methods based on individual student needs.
- Assisted in providing a safe and secure environment for children.
- Supervised outdoor playtime while ensuring safety regulations were followed.
- Developed lesson plans that incorporated creative teaching techniques.
- Organized educational materials and resources to create an engaging learning environment.
- Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.
- Taught children foundational skills in colors, shapes and letters.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Incorporated music, art and theater into lesson planning.
- Read stories to children and taught painting, drawing, and crafts.
- Engaged with children on individual basis to build positive, trusting relationships.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
Coordinator
Tjmax
Winterhaven
09.2020 - 08.2024
- Monitored inventory levels and ordered additional supplies as needed.
- Delegated work to staff, setting priorities and goals.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Organized team events to promote a positive work environment.
- Facilitated communication between different departments in order to resolve issues quickly.
Store Manager
Journeys Shoes
Lake Wales
09.2018 - 06.2020
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Prepared monthly reports on sales figures, expenses, profits.
- Maintained accurate records of employee performance reviews.
- Planned special promotions or discounts based on market trends.
- Organized promotional events to increase product awareness.
- Ensured compliance with safety regulations and company policies.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
- Resolved customer complaints in a timely manner.
- Established customer service standards and monitored staff compliance.
- Updated POS system with new products and promotional offers.
- Created weekly work schedules for store personnel.
- Monitored inventory levels and placed orders to restock shelves.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Updated and maintained store signage and displays.
- Trained and mentored associates to teach daily tasks and procedures.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Francisco Mendoza
Isabela,PR05-2003
Skills
Financial transactions management
- Customer service
- Cash handling
- Bank deposit procedures
- Product merchandising
- Customer satisfaction focus
- Merchandising display techniques
Languages
Spanish
Native/ Bilingual
Certification
Certificate of Completion
- Understanding Developmentally Appropriate Practices
- Child Care Facility Rules and Regulations
- Preschool Appropriate Practices
- Behavior Observation and Screening
- Early Literacy for Age Birth through Three
- Identifying and Reporting Child Abuse and neglect
- Health, Safety and Nutrition
Timeline
Preschool Teacher
Our angels academy
08.2024 - Current
Coordinator
Tjmax
09.2020 - 08.2024
Store Manager
Journeys Shoes
09.2018 - 06.2020
High School Diploma -
Francisco Mendoza
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