Katherine Osborne
Jacksonville,FL
Summary
Accomplished System Database Administrator with a proven track record at Early Learning Coalition of Duval, enhancing database efficiency and mastering database management and troubleshooting. Demonstrated leadership in supervising teams and representing organizations at state levels. Expert in performance tuning, showcasing a blend of technical prowess and strategic oversight.
Overview
38
38
years of professional experience
Work History
System Database Administrator
Early Learning Coalition of Duval
10.2005 - Current
- Complete oversight of all areas of EFS Mod and Tableau as well as any other Coalition database.
- Reviews and tests new EFSM releases for DEL.
- Runs the monthly provider payment reports for the SR, VPK and Local programs.
- Manage the EFS Mod Help tickets.
- Provide coalition staff with any report needed from databases.
- Participate in all Information Systems – DEL/Coalition/I.T. conference calls.
- Represent the Coalition at the State level for all EFS Mod meetings.
- Maintain and handle phone system issues for current and new staff.
- Backup for employee system access.
Contract Manager
Jacksonville Children's Commission (COJ)
01.1987 - 10.2005
- Complete oversight of all areas of EFS and Impromptu.
- Reviews and tests new EFS releases for OEL.
- Supervised 5 reimbursement staff in the completion of SR reimbursement and daily duties.
- Runs the monthly provider payment reports for the SR program.
- Manage the EFS Help tickets.
- Provide administration staff with any report needed from databases.
- Participate in all Information Systems – OEL conference calls.
- Represent JCC at the State level for all EFS meetings.
Education
High School Diploma -
Robert E Lee High School
1200 McDuff Avenue South06-1979
Skills
- Database Management
- Database monitoring
- Database Troubleshooting
- Performance Tuning
Timeline
System Database Administrator
Early Learning Coalition of Duval
10.2005 - Current
Contract Manager
Jacksonville Children's Commission (COJ)
01.1987 - 10.2005
High School Diploma -
Robert E Lee High School
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