Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Katherine Padron

Jacksonville,FL

Summary

Motivated and reliable professional with strong communication and customer service skills, dedicated to providing a positive experience for clients and team members alike. Experienced in handling customer inquiries, problem-solving, and maintaining professionalism in fast-paced environments. Skilled in computer operations, including data entry, software navigation, and basic troubleshooting. Certified and experienced forklift operator with a solid understanding of safety protocols and warehouse operations. Known for being dependable, quick to learn, and committed to maintaining high standards of efficiency and safety in every task. Quick problem-solver with strong ethics, integrity and relationship-building abilities. Adaptability to adjust to new conditions and challenges.

Overview

4
4
years of professional experience
2022
2022
years of post-secondary education

Work History

Forklift Operator

Sally Beauty Holdings Inc.
Jacksonville, FL
11.2021 - 12.2025
  • Operated forklifts to move products efficiently within the distribution center.
  • Conducted regular safety checks on equipment to ensure safe operations.
  • Loaded and unloaded shipments while adhering to company safety protocols.
  • Maintained current forklift training and certification as required by company policies.

Trainer

Sally Beauty Holdings Inc.
Jacksonville, FL
10.2021 - 12.2025
  • Conducted hands-on training sessions for new employees on customer service practices.
  • Collaborated with management to enhance training programs based on employee feedback.
  • Adapted teaching methods according to the needs of individual learners or groups.

Customer Service Manager

Sally Beauty Holdings Inc.
Jacksonville, FL
10.2021 - 12.2025
  • Managed customer service team to ensure high-quality support.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Resolved escalated customer issues to enhance satisfaction levels.

Computer Operator

Sally Beauty Holdings Inc.
Jacksonville, FL
10.2021 - 12.2025
  • Organized and maintained inventory in designated storage areas.
  • Received and inspected incoming shipments for accuracy and quality.
  • Verified accuracy of shipping documents such as bills of lading, packing lists and invoices.

Education

First Coast High School
Jacksonville, FL

Skills

  • Forklift operation
  • Safety compliance
  • Customer Service
  • Trainer and development
  • Computer skills
  • Communication
  • Adaptability
  • Problem-solving
  • Teamwork

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Accomplishments

  • Employer of the month
  • Recognition for teamwork
  • Leadership

Timeline

Forklift Operator

Sally Beauty Holdings Inc.
11.2021 - 12.2025

Trainer

Sally Beauty Holdings Inc.
10.2021 - 12.2025

Customer Service Manager

Sally Beauty Holdings Inc.
10.2021 - 12.2025

Computer Operator

Sally Beauty Holdings Inc.
10.2021 - 12.2025

First Coast High School
Katherine Padron