Katherine Peña

Work History

Mission City Community Network

07.2023 - Current

Adhered to strict HIPAA guidelines to protect patient privacy.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Performed various administrative tasks by filing, copying and faxing documents.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Supported office staff and operational requirements with administrative tasks.
Managed multi-line phone system and pleasantly greeted patients.

Mission City Community Network

11.2023 - 12.2023

Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
Placed laboratory tests and scan results in EMR for provider review.
Created new patient charts and scanned documentation before and after appointments into EHR system.
Helped nurses and doctors with patient procedures such EKGs examinations.
Assisted office manager with tracking inventory and restocking examination rooms and stations.
Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
Taught patients about medications, procedures, and care plan instructions.
Completed clinical procedures and gathered patient data for interpretation by physician.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Documented vital signs and health history for patients in clinic and hospital environments.
Sanitized, restocked, and organized exam rooms and medical equipment.

Therapeutic Living Centers For The Blind

04.2013 - 04.2015

Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Planned, prepared, and served meals and snacks according to prescribed diets.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Increased medication and medical terminology knowledge through research and continuing education.