Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Katherine Peace

Alpine,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald's
10.2021 - Current
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained current knowledge of all team position requirements.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Provided coaching and mentoring to employees.

Customer Service Representative

CUTCO
05.2023 - 08.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Updated account information to maintain customer records.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Utilized customer service software to manage interactions and track customer satisfaction.

Food Preparer

Prep Kitchen
01.2021 - 08.2021
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Followed food preparation and storage guidelines established by Health Department.
  • Measured, mixed, and cooked ingredients following directions and nutritional restrictions.
  • Packaged and stored food products following proper handling and preservation methods.
  • Supported kitchen team by being responsive and pitching in to complete tasks.
  • Maintained composure and work quality while under stress.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.

Education

Prenursing Studies

Sul Ross State University
Alpine, TX
12.2025

High School Diploma -

Sierra Blanca High School
Sierra Blanca, TX
06.2021

Skills

  • Workplace Safety
  • Relationship Management
  • Note Taking
  • Retaining Information

Certification

  • OSHA Certified

Additional Information

  • Experience in Microsoft Excel , Microsoft Word, Microsoft Outlook
  • ADOBE PDF / Workspace
  • Online File Organization
  • Mathematic skills such as equations and conversions.
  • Have used office equipment such as computers/monitors, keyboards, mouse, tablets, pens, pencils, notebooks, calculators, rulers/measuring tapes, printers/scanners.

Timeline

Customer Service Representative

CUTCO
05.2023 - 08.2023

Crew Trainer

McDonald's
10.2021 - Current

Food Preparer

Prep Kitchen
01.2021 - 08.2021

Prenursing Studies

Sul Ross State University

High School Diploma -

Sierra Blanca High School

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Katherine Peace