Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Katherine Perez

Perth Amboy

Summary

Dedicated bilingual Clerk with 12+ years of experience in administrative offices. Superb attention to detail and multitasking talents.

Overview

13
13
years of professional experience

Work History

Administrative Clerk

BaronHR
12.2022 - Current
  • Streamlined administrative processes by implementing efficient filing and organizational systems.
  • Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
  • Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
  • Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
  • Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.

Personal Shopper

Instacart
06.2020 - 12.2022
  • Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
  • Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
  • Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
  • Streamlined shopping processes for clients by conducting thorough research and staying current on fashion trends and product availability.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.

Administrative Clerk

Touro College
06.2014 - 06.2017
  • Streamlined administrative processes by implementing efficient filing and organizational systems.
  • Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Developed strong relationships with faculty members, fostering an environment of collaboration in support of student goals.

Front Desk Agent

Allied Barton
08.2010 - 09.2014
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Streamlined front desk operations for improved efficiency and faster service delivery.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
  • Facilitated smooth guest experiences by coordinating with multiple departments across the property.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.

Education

Bachelor of Science - Human Services

Touro College
New York, NY
06.2017

Skills

  • Daily Reporting
  • Data Compilation
  • Correspondence Preparation
  • Customer Follow-Up
  • Clerical Support
  • Word Processing
  • Scheduling and Calendar Management
  • Interpersonal Confidence
  • Documentation and Recordkeeping
  • Maintaining Confidentiality
  • Verbal and Written Communication
  • Attention to Detail
  • Organizational Skills

Languages

Spanish
Full Professional

Timeline

Administrative Clerk

BaronHR
12.2022 - Current

Personal Shopper

Instacart
06.2020 - 12.2022

Administrative Clerk

Touro College
06.2014 - 06.2017

Front Desk Agent

Allied Barton
08.2010 - 09.2014

Bachelor of Science - Human Services

Touro College

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Katherine Perez