Owning and operating my own business from top to bottom for over 2 decades means I know the inner workings down to the details. Having started it from scratch means I have done the bookkeeping, housekeeping, purchasing, advertising, hiring, and and everything in between. My practice in Therapeutic Massage, Skin Care and as a Nail technician and as an Authorized retailer of Eminence Organic Skin Care has brought me great success. Caregiving has taught me about the medical world and the true heart of compassion, teaching was the ultimate learning experience and leading others as a team was present in all positions I have had. I look forward to applying all I have gathered for the next role ahead.
Motivated business professional bringing 22 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and retail sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Strong leader and problem-solver dedicated to streamlining operations. Uses independent decision-making skills and sound judgment to positively impact success.
It is a joy to be a dedicated professional with extensive customer service experience and to bring in the top-notch skills in oral and written communication, active listening and analytical problem-solving skills I have gathered. I enhance the customer experience by employing service-oriented behaviors such as understanding customer desires, and providing customized solutions to build loyalty.
I am a versatile, organized, and detail oriented professional with experience with various administrative tasks including:appointment scheduling, office management, retail sales, data entry, preparing agendas, scheduling meetings and providing customer assistance. efficient data entry, health records maintenance and insurance billing tasks. Managing a schedule is an absolute art! Therefore being proficient in appointment scheduling, travel planning and time management is essential skill that has been mastered. Additional strengths include communicating with health insurance companies, pharmacies, state benefit services, hospitals, medical offices and providers, handling medical paperwork and preparing records, familiar with MS Office, knowledge of medical terminology. office staff communication and digital data input.
Have often served as the first point of contact for clients, customers or patients alike. In person, by phone or online with a strong phone/voice presence and ability to be of excellent service remotely in more recent times via Zoom.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
