Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Peterson

Greensboro,NC

Summary

Proven Area Sales Manager with a track record of exceeding sales targets at Belk Department Store by over 20%. Expert in team training and inventory control, demonstrating integrity and a detail-oriented approach. Skilled in enhancing team performance and leveraging trustworthiness to protect company assets. Achievements include significant loss inventory reduction and successful sales team leadership.

Overview

30
30
years of professional experience

Work History

Asset Protection Associate

Walmart
04.2020 - Current
  • Controlled reduction of loss inventory by protecting company assets.
  • Processed customer returns, online and in store, minimizing loss by returning product to sellable condition.
  • Processed hazardous products in a safe manner, using proper protocols.
  • Properly handled company mandated recalls.
  • Assisted with direct store deliveries.

Guest Services Associate

Greensboro Science Center
03.2019 - Current
  • Gave information about area attractions and provided directions.
  • Handled phone calls professionally, directing callers to appropriate departments or providing information as needed.
  • Contributed towards maintaining safety protocols within the property by reporting any suspicious activity or security concerns.
  • Assisted guests with memberships and gift memberships
  • Operated a point of sale terminal for ticket sales
  • Operated carousel
  • Assisted in onboarding of new associates

Area Sales Manager

Belk Department Store
09.1995 - 02.2016


  • Enhanced team performance by providing ongoing coaching, training, and mentoring to associates
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Gave monthly touch base meetings with associates to discuss progress with meeting company metrics goals.
  • Set sales and floor plans to company standards.

Education

Bachelor Of Arts - History

College of William And Mary
Williamsburg, VA

Skills

  • Detail-oriented
  • Team Training
  • Inventory control
  • Integrity and trustworthiness

Timeline

Asset Protection Associate

Walmart
04.2020 - Current

Guest Services Associate

Greensboro Science Center
03.2019 - Current

Area Sales Manager

Belk Department Store
09.1995 - 02.2016

Bachelor Of Arts - History

College of William And Mary

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Katherine Peterson