Katherine Pollock
Pasadena,MD
Summary
Organized office professional with experience in various administrative tasks, data management and administrative support. Proven track record of maintaining accurate records, with proficiency in data entry and database management, ensuring efficient and error-free operations. Possesses knowledge of office software and Microsoft Office.
Personable with talent for multi-tasking, managing schedules and communications. Capable of supporting team productivity and ensuring smooth daily operations.
Positive, empathetic, and dedicated individual with solid understanding and proven ability to support and manage student health needs. Adept in first aid and basic medical care, combined with strong organizational and communication skills, seeking to transition these skills into new field.
Overview
21
21
years of professional experience
1
1
Certification
Work History
School Health Assistant
Anne Arundel County Health Department
10.2023 - Current
- Provided first aid and emergency care for students, ensuring prompt and appropriate response to incidents.
- Communicated effectively with parents regarding their child's health concerns.
- Assisted in maintaining accurate medical records, contributing to efficient management in school health office.
- Administered medications in accordance with doctor's instructions.
- Utilized universal precautions and infection control principles in all aspects of care.
- Actively promoted a culture of health and well-being among health room, students, and their families.
Credit/Data Administrator
JJ Haines And Company
09.2003 - 06.2021
- Improved data accuracy by meticulously verifying and correcting information during entry.
- Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.
- Expedited invoice processing times by accurately entering financial data into accounting systems.
- Upheld a high level of customer satisfaction through timely resolution of inquiries related to entered data.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines, protecting the integrity of both clients and the organization.
- Managed a high volume of incoming inquiries from clients, resolving concerns efficiently while maintaining professionalism.
- Work cross-functionally with sales, management, and other departments to maintain effective operations.
- Analyzed applicants' financial status and credit to determine line of credit feasibility.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Reduced past due balances and bad debt by coordinating collection efforts with sales and credit managers.
Education
GED -
Southern High School
Baltimore, MDSkills
- Professionalism and ethics
- Health education
- Medication administration
- Direct care and treatment
- Teamwork and collaboration
- Multitasking
- Reliability
- First aid and safety
- Verbal and written communication
- Accuracy and attention to detail
- Continuous learning attitude
Proofreading proficiency
Accuracy and precision
Microsoft office
Administrative background
Certification
- Certified Nursing Assistant (CNA) - Maryland Board of Nursing
- Medical Technician Certification - Maryland Board of Nursing
Maryland Board of Nursing CNA Medical Technician Certification
Completed training 11/6/2023 and recertified 12/20/24
Timeline
School Health Assistant
Anne Arundel County Health Department
10.2023 - Current
Credit/Data Administrator
JJ Haines And Company
09.2003 - 06.2021
- Certified Nursing Assistant (CNA) - Maryland Board of Nursing
- Medical Technician Certification - Maryland Board of Nursing
GED -
Southern High School
Similar Profiles
Iris KaneIris Kane
COVID-19 Contact Tracer at Anne Arundel County Health DepartmentCOVID-19 Contact Tracer at Anne Arundel County Health Department
MEGAN PRINGLEMEGAN PRINGLE
Director of Communications at Anne Arundel County Department of HealthDirector of Communications at Anne Arundel County Department of Health
Maura CardozaMaura Cardoza
Office Assistant at Anne Arundel County Department of Health, Disease Prevention & ManagementOffice Assistant at Anne Arundel County Department of Health, Disease Prevention & Management