Katherine Porter
Krum,TX
Summary
Adept at payroll processing and staff management, I significantly enhanced financial accuracy and team efficiency at PFL Industries. Leveraging my expertise in preparing financial statements and cash flow management, I spearheaded cost-saving initiatives and software upgrades, resulting in improved operational outcomes and heightened employee training programs. My proactive approach and empathetic customer interactions have consistently fostered positive client relationships and business growth. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Talented financial leader well-versed in accounting principles and regulations. Motivated to keep company financial operations compliant, accurate, and cost-effective. Ready to bring 5+ years of experience and take on challenging new role. Skilled Controller bringing 5 years of experience working with PFL Industries. Proven leadership and successful in leading teams in achieving financial goals. Accomplished in working with executive leaders to develop business, financial and growth strategies. Detail-oriented financial professional adept at coordinating fiscal plans, AP and AR operations as well as inventory management. Good mathematical, communication and problem-solving abilities. Advanced skills in creating new accounting software. Accomplished in reducing expenses, streamlining financial operations and improving reporting functions. Highly organized and systematic with in-depth understanding of Construction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Controller
PFL Industries
05.2010 - 07.2015
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Prepared balance sheets, cash flow reports and income statements.
- Managed payroll data entry and processing for 50 employees to comply with predetermined company guidelines.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Provided insightful financial analysis to support executive team in making informed business decisions.
- Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.
- Negotiated favorable terms with financial institutions, securing loans and lines of credit that supported business growth.
- Led implementation of new accounting software, improving data accuracy and accessibility for finance team.
- Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
- Trained new employees on company-specific quality control procedures, fostering a culture of continuous improvement.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and company alike.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Followed up with delinquent accounts to obtain funds and reduce aging balances
- Mentored junior staff members, fostering a positive work environment conducive to professional growth and development
- Increased cash flow by diligently managing accounts receivable and implementing effective collection strategies
Paralegal
Howard E. Watt
04.1995 - 04.1997
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Prepared legal briefs, motions, and pleadings.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Improved document organization by implementing comprehensive file management system for easy access to essential case materials.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
- Revised and finalized letters, briefs, and memos.
- Researched and analyzed legal issues and cases to provide accurate advice to clients.
Receptionist
Howard E. Watt
04.1994 - 04.1995
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed approximately 75 incoming calls, emails and faxes per day from customers as four attorneys worked at law firm.
- Assisted with onboarding new clients and securing paperwork completion.
- Assisted with planning office events and meetings for smooth execution.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Associate of Science - Accounting And Social Work
University of North Texas
Denton, TX07.1993
Skills
- Payroll Processing
- Preparing financial statements
- Cash Flow Management
- Staff Management
Accomplishments
I have always served on the PTA board at my children's schools finding false reports and taking negative accounts to a positive budget through strategic planning, operation, and creation of events.
Timeline
Controller
PFL Industries
05.2010 - 07.2015
Paralegal
Howard E. Watt
04.1995 - 04.1997
Receptionist
Howard E. Watt
04.1994 - 04.1995
Associate of Science - Accounting And Social Work
University of North Texas
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