Katherine Pruneski
Fort Collins,Co
Summary
Knowledgeable and dedicated customer service professional with extensive experience in front desk positions. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary skill for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Learning Assistant
Biomedical Sciences, BC35
Fort Collins, CO
08.2021 - Current
- Weekly in class teaching assistant
- Recitation, tutoring, student small group activities
- Grading
- Work with students during lecture, Recitations, and provide academic support outside of lecture as well
Medical School Office Assistant
CU At CSU
Fort Collins, CO
08.2021 - Current
- Proctoring exams
- Computer/ Classroom technology set up IT equipment, faculty classroom support, Zoom set up, other technological classroom needs
- Standard patient care practicum prep Mock exam room set up, cleaning rooms after practicums, other needs during standard patient sessions
- General office Creating/editing documents, classroom set up and clean up, Photoshop, graphic design, and other general office functions
Front desk receptionist
The Institute for Learning, TILT
Fort Collins, CO
08.2021 - 12.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process for students and professional staff.
- Answered questions, gave out materials, and referred individuals to appropriate sources of information.
- Coordinated of weekly meeting with Desk Staff Lead Coordinator Assigned team project: Logistics
- Inventory, equipment maintenance, sanitization, troubleshooting
- Wide range of other duties as assigned
Pickup Desk Worker
Walmart Pickup
Monument, CO
06.2020 - 08.2020
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Coordination with another closely related department
- Organized paperwork associated with online Walmart orders and inventory
- Built Technology troubleshooting skill
- Supported staff with clerical assistance for diverse daily routines and special actions.
- Maintained clean, tidy and sanitized common areas for personnel and guests.
Education
Bachelor of Science - Microbiology And Immunology
Colorado State University
Fort Collins, CO05.2024
Bachelor of Arts - German Languages, Literatures, And Cultures
Colorado State University
Fort Collins, CO05.2024
High School Diploma -
Palmer Ridge High School
Monument, CO05.2019
Skills
- Calm and Professional Under Pressure
- Information organization and analysis
- Understanding Customer Needs
- Professional communication
- Microsoft Suite and technology literate
- Mass communication
- Adaptability
- Computer literacy
- Technology troubleshooting
- Multitasking
- Issue and Complaint Resolution
Similar Profiles
Sidra RafiSidra Rafi
Vice-Principal at Biomedical & Biological SciencesVice-Principal at Biomedical & Biological Sciences
Rachel GaronRachel Garon
Veterinary Technician II at Texas A&M College of Veterinary Medicine & Biomedical SciencesVeterinary Technician II at Texas A&M College of Veterinary Medicine & Biomedical Sciences
Jillian EarleyJillian Earley
Work Study Student at FIT Biomedical Sciences LabWork Study Student at FIT Biomedical Sciences Lab