Katherine Quarantillo
Lewiston
Summary
Motivated Teacher's Assistant with deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping, and time management skills.
Overview
8
8
years of professional experience
Work History
Teacher's Assistant
Niagara Academy
Sanborn
11.2025 - Current
- Assisted teachers with classroom management and student engagement strategies.
- Supported lesson planning by preparing materials and resources for activities.
- Facilitated small group instruction to enhance student learning and understanding.
- Organized classroom supplies and maintained a clean, orderly environment.
- Helped students with special needs by providing individualized support and encouragement.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
Receptionist
Summit Pediatrics
Niagara Falls
04.2021 - 11.2025
- Greeted patients and families warmly at the front desk.
- Managed scheduling of appointments for multiple healthcare providers.
- Handled patient inquiries via phone and in-person effectively.
- Maintained accurate patient records in electronic health systems.
- Processed insurance information and verified coverage details promptly.
- Ensured compliance with health regulations and safety protocols consistently.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
Patient Access Representative
Mount St. MARYS ER
Lewiston
04.2018 - 04.2020
- Greeted patients and families, providing a welcoming atmosphere in the emergency room.
- Registered patients using electronic health record systems efficiently and accurately.
- Verified insurance information to ensure proper coverage for medical services provided.
- Coordinated patient flow, managing wait times and assisting with check-in procedures.
- Answered phone calls, addressing inquiries and scheduling appointments promptly.
- Educated patients on necessary documentation required for admission and treatment processes.
- Maintained confidentiality of patient information in compliance with privacy regulations.
- Applied HIPAA privacy and security regulations while handling patient information.
- Collected co-pays and other payments from patients at time of service.
- Answered phones promptly in a professional manner.
- Scanned documents into electronic medical records system.
- Greeted patients and visitors in a courteous and professional manner.
- Verified insurance coverage for services provided by the facility.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Created new patient accounts in EMR system as needed.
- Assembled registration paperwork and placed identification bands on patient.
- Communicated financial obligations to patients and collected fees at time of service.
- Explained various admission forms and policies, acquiring signatures for consent.
- Managed incoming faxes related to patient registration processes.
- Actively participated in team meetings and training sessions.
- Responded to patient inquiries regarding billing or financial matters.
- Processed patient responsibility estimate determined by insurance at pre-registration.
Education
Lewiston Porter
Youngstown , NySome College (No Degree) - Human Services
Niagara County Community College
Sanborn, NYSkills
- Classroom management
- Lesson planning
- Group instruction
- Individualized support
- Patient scheduling
- Customer service
- Electronic health records
- Insurance verification
- Data entry
- Communication skills
- Problem solving
- Conflict resolution
- Time management
- CPR and first aid
- Cleaning and sanitizing
Timeline
Teacher's Assistant
Niagara Academy
11.2025 - Current
Receptionist
Summit Pediatrics
04.2021 - 11.2025
Patient Access Representative
Mount St. MARYS ER
04.2018 - 04.2020
Lewiston Porter
Some College (No Degree) - Human Services
Niagara County Community College