Katherine Quine
Vacaville,California
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Housekeeping position. Ready to help team achieve company goals.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Front Office Assistant
Vacaville Glass
08.2023 - Current
- Organized file systems both physical and digital through strategic categorization resulting in easy access and retrieval of documents.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Resolved conflicts professionally and efficiently, fostering a positive workplace atmosphere.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Home Health Caregiver
House Of Hope
09.2020 - 04.2021
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted patients with daily living activities, improving their overall quality of life.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
Education
No Degree - Communications/English
Solano Community College
Fairfield, CA05.2011
Cosmetologist License - Cosmetology
Robinson's Cosmetology
Concord, CA09.2007
No Degree - Communications
University of Hartford
West Hartford, CT05.2005
High School Diploma -
Winchester High School
Winchester, MA06.2003
Skills
- Hospitality services
- Reception duties
- Administrative Support
- Professionalism
- Effective Communication
- Adaptability
- Teamwork and Collaboration
- Scheduling appointments
- Problem-solving skills
Timeline
Front Office Assistant
Vacaville Glass
08.2023 - Current
Home Health Caregiver
House Of Hope
09.2020 - 04.2021
No Degree - Communications/English
Solano Community College
Cosmetologist License - Cosmetology
Robinson's Cosmetology
No Degree - Communications
University of Hartford
High School Diploma -
Winchester High School
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