Katherine Radesic
Middleburg Heights,Ohio
Summary
Proven leader in Learning and Development, adept in team management and leveraging different platforms for content creation. Excelled in enhancing employee engagement and development through innovative training programs, achieving significant improvements in learning outcomes. Skilled in multitasking and adaptability, consistently aligning development initiatives with organizational goals for maximum impact.
Overview
14
14
years of professional experience
Work History
Director of Learning and Development
The NRP Group
01.2023 - 09.2024
- Design, create, and facilitate both instructor-led and online training materials and programs to support effective learning and development
- Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with stakeholders
- Reviewed and refreshed curriculum with training coaches to continuously improve quality of trainings
- Developed leadership development programs that cultivated high-potential talent within the organization
- Managed a team of instructional designers and trainers, ensuring high-quality content delivery across all learning platforms
- Implemented and managed New Hire Onboarding process. Collaborated with Business Partners to ensure smooth transition for new employees, coordinating training schedules and providing ongoing support
- Evaluated program effectiveness and adjusted curriculum as needed based on feedback from participants and stakeholders
- Championed a culture of continuous learning within the organization, fostering an environment of growth and development for all employees
- Provided ongoing coaching and support to management teams in their efforts to develop strong workplace cultures centered around learning and development opportunities
- Aligned learning and development initiatives with overall organizational goals, ensuring a cohesive approach to employee growth
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to learners
Manager of Learning and Development
The NRP Group
05.2018 - 01.2023
- Collaborated with Business Partners to identify skill gaps and develop targeted training solutions
- Optimized existing e-learning courses by incorporating interactive multimedia elements to enhance user experience
- Streamlined onboarding processes for new hires, resulting in reduced time to productivity
- Aligned organizational goals with individual performance objectives through effective coaching and feedback sessions
- Mentored Instructional/Training Coaches, fostering their growth and increasing departmental expertise
- Organized and edited training manuals, multimedia visual aids, and other educational material
- Selected and assigned instructors to lead targeted training programs. Collaborated closely with them to coordinate schedules, monitor session progress, track completion rates, and manage all aspects of planning and execution
- Researched and obtained relevant course materials to achieve training objectives
- Implemented new learning strategies depending upon employees' skill levels
- Analyzed effectiveness of training programs at all levels and recommended updates
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management
- Boosted employee engagement levels by creating an inclusive learning environment that encouraged open dialogue and knowledge sharing
- Evaluated the effectiveness of training programs using key performance indicators and adjusted content as needed to adhere to accuracy and company policy compliance
- Managed annual training budgets, ensuring cost-effective allocation of resources for maximum impact on employee development
Instructional Coach for Learning and Development
The NRP Group
11.2016 - 05.2018
- Facilitated collaborative planning sessions to establish learning goals and align curriculum across policies and procedures
- Conducted comprehensive evaluations of instructional materials to ensure alignment with company policies, procedures, Core Values, and organization-wide goals
- Maintained confidentiality while accurately recording and tracking learners' performance data
- Provided one-on-one coaching to meet the needs of diverse learners
- Motivated students by providing timely, accurate feedback and utilizing positive reinforcement to encourage growth and development
- Adopted flexible teaching strategies to effectively support a diverse range of learners, ensuring success across different learning styles
- Facilitated small group coaching sessions with a focus on key subject areas, providing targeted support to enhance learning outcomes
Compliance Office for LIHTC Housing
The NRP Group
10.2012 - 11.2016
- Promoted a culture of continuous improvement by consistently evaluating and refining key elements of the compliance program
- Streamlined reporting processes for improved efficiency in submitting data to state agencies
- Developed comprehensive training programs to increase employee awareness of compliance requirements and expectations
- Fully process and complete initial certifications, annual rectifications, leases and lease renewals within assigned portfolio e. g. move-ins, move-outs, transfers
- Internal audit of LIHTC/HUD resident files, to ensure compliance with program regulatory requirements (e. g. LIHTC, Section 8, HOME, and other programs) and Fair Housing Standards
- Prepare Certified Rent Rolls mid-year and Annual Owner Certifications
Property Manager - LIHTC Program
Foster Point - The NRP Group
06.2010 - 10.2012
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes
- Completed final move-out walk-throughs with tenants to identify required repairs
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents
Education
Bachelor of Science - Business Management
Hodges University
Naples, FL05.2005
Skills
Team Management and Collaboration
Program Planning and Management
Organizational Skills
Excellent Communication
Multitasking Abilities
Adaptability and Flexibility
Punctual and Dependable
UKG and Workday Experience
Resident Management Platforms
Zoom
Microsoft 365
Policies and Procedures - Zavanta
Content Development and LMS Implementation - (Canva, Prezi, Power Point, Gracehill, and Edge2Learn)
Timeline
Director of Learning and Development
The NRP Group
01.2023 - 09.2024
Manager of Learning and Development
The NRP Group
05.2018 - 01.2023
Instructional Coach for Learning and Development
The NRP Group
11.2016 - 05.2018
Compliance Office for LIHTC Housing
The NRP Group
10.2012 - 11.2016
Property Manager - LIHTC Program
Foster Point - The NRP Group
06.2010 - 10.2012
Bachelor of Science - Business Management
Hodges University
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