Katherine Ramirez
Summerville,SC
Summary
Data-driven problem solver with a talent for analyzing team dynamics to achieve collective goals. Dedicated and focused business professional, with several years of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Dependable self-starter seeking to further my experience in finance, business, or a customer communications analyst role, with a progressive organization.
Overview
7
7
years of professional experience
Work History
TRAINING & DEVELOPMENT DIRECTOR
STEEL CITY PIZZA
08.2021 - 10.2022
- Developed and managed company MIT training program including safety and monthly courses to ensure state laws and company standards were upheld
- Documented and implemented operational policies and procedures to support implemented KPI's
- Developed and hosted the company's orientation
- Led and managed project rollouts from the corporate level to operations
- Developed staff members from all departments with micro trainings, training guides, tests, employee evaluations, and audits
- Developed measurements to evaluate employee performance, ensuring thorough and complete training
- Assist with HR recruiting and payroll
DIRECTOR OF OPERATIONS
STEEL CITY PIZZA
09.2019 - 08.2021
- Led operations for a three-store concept including 9 managers and 150 employees
- Created and implemented documented policies to standardize the procedures of a multi-location business
- Conducted store audits
- Auditing labor, payroll, DHEC standards, store inspections and quality checks
- Managed and updated technology systems, POS, and team communication platforms
- Assisted developing and opening new locations with founder
- Executive Assistant to owners overseeing corporate and operational implementations
CATERING & EVENT DIRECTOR
STEEL CITY PIZZA
09.2015 - 09.2019
- Tripled sales after 1 year in position
- Created contracted business and networking relationships with local companies
- Oversaw charity and school events that benefit the community, Oversaw SCP Taste of Charleston booth
- Led marketing campaigns on social media and at food truck events
Skills
- Interpersonal Skills
- Effective communication
- Team Development
- Leadership Initiative
- Time Management
- Event oversight
- Public Speaking
- Project Management
Activities
- Certified in Sustainable Agriculture through College of Charleston
- Member of the Growing New Farmers Program
- Started company recreational kickball team
Timeline
TRAINING & DEVELOPMENT DIRECTOR
STEEL CITY PIZZA
08.2021 - 10.2022
DIRECTOR OF OPERATIONS
STEEL CITY PIZZA
09.2019 - 08.2021
CATERING & EVENT DIRECTOR
STEEL CITY PIZZA
09.2015 - 09.2019
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