Katherine Reed
Edmond,OK
Summary
Hardworking, dedicated and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and passionate about self-improvement and constructive criticism.
Overview
7
7
years of professional experience
Work History
Creative Director
Seeking Pearls Ministry
09.2020 - Current
- Designed innovative creative strategies to raise brand awareness and engagement for organization.
- Monitored industry trends to keep creative materials fresh and engaging.
- Developed strategic communication and marketing plans.
- Evaluated and contributed to creative team ideas and translated into actionable project plans.
- Created creative briefs and timeline to manage creative process from concept to completion.
- Managed campaigns with specific focuses in order to meet customer needs and creative visions.
- Collaborated with senior management to develop and implement marketing initiatives.
- Created innovative advertising campaigns that successfully generated increased brand awareness and recognition.
- Developed artistic visual products while working within defined technical constraints.
- Developed style guides to promote consistent branding across projects.
- Implemented strategies for promoting campaigns on social media.
- Oversaw implementation of editing, color correction and other post-production processes.
- Fostered highly communicative, collaborative team culture on visual product projects.
- Analyzed data and metrics to measure success of campaigns and adjust strategies accordingly.
Intern
Edmond Church of Christ
08.2022 - 04.2023
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with students by phone, email, or in-person to provide information.
- Collaborated with senior management on new initiatives to build confidence.
- Provided project progress updates and proposed solutions to issues.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
- Supported with creating project marketing materials to promote services.
- Facilitated successful completion of projects from concept to launch.
- Created and managed project plans, timelines and budgets.
Barista
The Brew
09.2020 - 04.2023
- Consistently managed cleaning list and executed cleaning and organization objectives efficiently.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise with positive reinforcement and respectful, encouraging coaching.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Helped management keep adequate supply on hand by notifying of shortages.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Barista
Ellis Island Coffee & Wine Lounge
05.2021 - 09.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Packaged bagels, muffins and other food items for customer purchase.
Produce Manager
Comeback Creek Farm
05.2020 - 08.2020
- Maintained produce area and kept produce storage area clean and sanitary.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Trimmed, washed and bundled produce.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Orchestrated performance-oriented environment by closely supporting team members.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Sales Associate
Sweet Shop USA
04.2018 - 09.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Wrapped, boxed and weighed bakery department products.
Barista
Apples For The Teacher
03.2016 - 09.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Used POS system to accurately enter orders and process payments.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Education
Bachelor of Fine Arts - Gaming & Animation
Oklahoma Christian University
Edmond, OK04.2023
Skills
- Proficient in: Unreal Engine, MS Office, Google Suite, Procreate
- Verbal and Written Communication
- Team Collaboration
- Deadline Adherence
- Dedication to Project Completion
- Passion for Self-Improvement and Constructive Criticism
- Attuned Eye for Detail
- Public Speaking
- Organization
Hobbies
A Green Thumb — Interior and exterior gardening
I have a passion for landscaping and find immense pleasure in taking a bare yard and turning it into a paradise. Over the years I have been invested in by my mother and grandmothers how to design and care for one’s lawn and garden. I believe in the beauty of nature and its incredible ability to make the world a more beautiful place.
Recreational Artist — Traditional/digital paintingI enjoy filling my free time exploring the arts through reading, painting and classical studies, one of which I did over the Girl with a Pearl Earring.
Timeline
Intern
Edmond Church of Christ
08.2022 - 04.2023
Barista
Ellis Island Coffee & Wine Lounge
05.2021 - 09.2021
Creative Director
Seeking Pearls Ministry
09.2020 - Current
Barista
The Brew
09.2020 - 04.2023
Produce Manager
Comeback Creek Farm
05.2020 - 08.2020
Sales Associate
Sweet Shop USA
04.2018 - 09.2018
Barista
Apples For The Teacher
03.2016 - 09.2017
Bachelor of Fine Arts - Gaming & Animation
Oklahoma Christian University
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