KATHERINE RICHARDSON
Garfield,USA
Summary
Experienced and bilingual administrator with 7 years of experience. Skilled in teaching, motivating, and supporting others. Possesses excellent communication, organizational, and interpersonal abilities to establish and maintain strong relationships with clients and patients. Proficient in managing both medical and human resource administrative functions. Experienced in collecting and verifying patient data, scheduling appointments, and providing assistance throughout the registration process in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Administrator
Transportation Risk Management
10.2023 - Current
- Record financial transactions
- Reconcile bank accounts, Manage bank feeds
- Manage account payable
- Manage account receivable
- Generate financial statements
- Maintained personnel records and updated internal databases to support document management.
Human Resources Administrator
The Podiatry Center Of New Jersey
09.2021 - 08.2023
- Coordinated talent acquisition efforts for 50+ new hires, including sourcing qualified candidates, conducting interviews, and negotiating offers
- Responded to emergency situations and absences to ensure patient sites maintain coverage
- Prepared weekly work schedules for 100+ employees for 23 locations and enforced compliance with company and industry labor requirements
Patient Registration
The Podiatry Center Of New Jersey
09.2018 - 08.2022
- Registered Patients, Medical Records, and filed Dictation into patient's charts answered phones, scanned scripts and insurance cards.
- Obtained patient information and verifying insurance status with the usage of NaviNet, NJMMIS, and Premier.
- Scribed visits into DocAssist and billing/matching, ICD-10 and CPT codes to insurances.
- Helped patients complete paperwork and explained processes and procedures.
- Trained new Patient Registration Clerks, resulting in a more knowledgeable and efficient team.
- Supported clinical staff by performing additional tasks such as data entry and patient registration when needed.
Medical Receptionist
P and C Medical Group
07.2016 - 06.2018
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
Associate of Science - Cardiovascular Sonography
Eastwick College
Nutley, NJ04.2021
High School Diploma -
Garfield High School
Garfield, NJ06.2016
Skills
- Office Management
- Administrative Support
- Critical Thinking
- Medical Records
- Communication
- Insurance Verification
- HIPAA
- Medical Terminology
- Patient Scheduling
- Customer Service
- Medical Software Usage
Timeline
Administrator
Transportation Risk Management
10.2023 - Current
Human Resources Administrator
The Podiatry Center Of New Jersey
09.2021 - 08.2023
Patient Registration
The Podiatry Center Of New Jersey
09.2018 - 08.2022
Medical Receptionist
P and C Medical Group
07.2016 - 06.2018
Associate of Science - Cardiovascular Sonography
Eastwick College
High School Diploma -
Garfield High School
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