Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Katherine Rivas

Opalocka

Summary

Dynamic and reliable professional with extensive experience in customer service at Bolay. Proven ability to manage cash handling and appointment scheduling while demonstrating strong problem-solving skills. Recognized for fostering positive client relationships and maintaining organizational efficiency in any environment. Committed to delivering exceptional service with attention to detail.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Vida Medical Rehab Corp
Hialeah
03.2025 - Current
  • Assisted in scheduling, rescheduling, and canceling appointments for patients.
  • Provided assistance with filing claims when necessary.
  • Performed filing, copying, faxing and other clerical tasks.
  • Organized and maintained the office filing system.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Guest Services

Bolay
Pembroke Pines
07.2023 - Current
  • Counted and secured cash to maintain accurate register totals
  • Greeted customers in a friendly and professional manner
  • Handled monetary transactions
  • Managed cash till
  • Developed strong customer service skills by providing efficient and accurate service.
  • Managed large amounts of cash accurately during busy hours in a fast-paced environment.
  • Operated cash register and accurately processed payments, returns, and exchanges.

Sales Associate

Old Navy
Miami Gardens
05.2022 - 12.2022
  • Helped customers navigate store, complete sales and process returns
  • Processed payments quickly to keep customer flow moving
  • Promoted customer satisfaction by supporting merchandise selection, returns and exchanges
  • Addressed and resolved customer concerns and complaints
  • Open Credit Cards for GAP
  • Connected with customers
  • Handled large transaction

Education

High School Diploma -

Hialeah Senior High School
06.2022

Skills

  • Fast Learner
  • Reliable
  • Organizational Skills
  • Adaptability and flexibility
  • Payment Processing
  • Fraud Prevention Awareness
  • Customer Service
  • Empathy and understanding
  • Time Management
  • Appointment scheduling
  • Telephone management
  • Problem Solving
  • Cash Handling
  • Friendly, positive attitude
  • Attention to detail
  • Computer skills

Certification

  • Word Certified
  • Excel Certified

Languages

Spanish, Native

English

Timeline

Front Desk Receptionist

Vida Medical Rehab Corp
03.2025 - Current

Guest Services

Bolay
07.2023 - Current

Sales Associate

Old Navy
05.2022 - 12.2022

High School Diploma -

Hialeah Senior High School

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Katherine Rivas