Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Katherine Robinson

Canoga Park,CA

Summary

Highly motivated individual with a passion for delivering excellent customer service. Skilled in problem-solving, active listening, and communication, seeking to leverage these abilities in an entry-level position at a forward thinking company.

Overview

12
12
years of professional experience

Work History

Calamigos Guest Ranch

Event Lead Bartender
04.2016 - Current

-Making sure bar operation is set-up/running efficiently

-Created bar theme decorations and set-up checklists to keep bar set-up consistent and well presented

-Assisting clients with further event/bar questions and concerns

-Communicating the event bar timeline to client to confirm in case they extend their bar package or close at the original time that is on BEO.

-Keeping a clean, presentable and organized work environment for employees

-Counting a before and after inventory for every event to make sure product orders for future events are accurate and consistent

-Communicating to General Manager or Captain of event any problems that occur to prevent issues for future events





Farmers Market Sales Associate

Farmelot
04.2014 - 02.2015

-Assisted in agricultural duties- Seeding

Germinating

-Weighing produce and exchanging transactions at farmers market

-Educating customers about produce and its seed to soil process

Keeping an organized and family friendly environment at all times


Customer Service Representative

Patagonia
06.2012 - 01.2013

-Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

-Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

-Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Indian Hills High School
Agoura Hills, CA
06.2011

Skills

    -Communication

    -Leadership

    -Problem Solving

    -Time Managment

    -Creativity

    -Customer Service

    -Teamwork

    -Organizational Skills

Accomplishments

Part-time Volunteer for California Wildlife Center

Temp- Assistant Coordinating

ASD Market Week-Temp- Assistant for Contract Renewals

(B2B retail merchandise trade show in the U.S)



Timeline

Calamigos Guest Ranch

Event Lead Bartender
04.2016 - Current

Farmers Market Sales Associate

Farmelot
04.2014 - 02.2015

Customer Service Representative

Patagonia
06.2012 - 01.2013

High School Diploma -

Indian Hills High School
Katherine Robinson