Katherine Rodriguez
Centerton,AR
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Executive Assistant
Walmart
10.2023 - Current
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Utilized business and process knowledge to construct electronic, verbal, and written communications for leadership.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Organized and coordinated conferences and monthly meetings in multiple cities.
Administrative Assistant III
David Glass Technology Center
12.2021 - 10.2023
- Scheduled, monitored, and maintained calendars for Vice Presidents and Senior Directors, prioritizing inquiries and requests while troubleshooting conflicts, and making judgments and recommendations to ensure smooth day-to-day engagement
- Assisted with projects by identifying needed resources, partnering cross-functionally to complete tasks, tracking progress, reporting on deliverables, identifying challenges, and escalating as needed
- Planned and coordinated on-site and off-site meetings for up to 200 people
- Managed travel and expense reports for department team members
Administrative Assistant II
David Glass Technology Center
07.2021 - 12.2021
- Supported department and leadership by serving as an associate liaison; served as a resource for associates; collaborated with internal partners to help address associate issues; shared information with managers; gathered and shared ideas; worked within networks to share and escalate information
- Recorded, transcribed, and distributed meeting minutes
- Gathered promotion and calibration data and compiled it for leadership discussions
ISD Technician IV
Walmart
06.2019 - 07.2021
- Managed and resolve critical incidents through various means of communication (phone, email, etc)
- Monitored and identify trending issues before stores see impact (applications shutting down)
- Communicated and engaged system engineers to find the root cause for incidents to ensure Walmart applications are running
ISD Technician III
Walmart
06.2017 - 06.2019
- Recognized individual customer service needs and resolved inquiries
- Provided effective communication to appropriate team members when needed
- Provided level one phone/chat support; met/exceeded service level agreements for all support interactions (phone, chat, tickets)
Education
B.S. - Human Environmental Science
University of Arkansas
Fayetteville, AR12.2020
Associates degree - Liberal Arts and Sciences
Northwest Arkansas Community College
Bentonville, AR05.2018
Skills
- Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Event planning and coordination
- Strong verbal and written communication skills
- Project planning
Honorsachievements
- Super Leader Award, David Glass Technology Center, 03/01/22
- Graduated Magna Cum Laude, University of Arkansas, 12/01/20
- Graduated Magna Cum Laude, Northwest Arkansas Community College, 05/01/18
- Graduated Magna Cum Laude, Rogers New Technology High School, 05/01/18
- The employee of the Month Award, David Glass Technology Center, 08/01/17
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Executive Assistant
Walmart
10.2023 - Current
Administrative Assistant III
David Glass Technology Center
12.2021 - 10.2023
Administrative Assistant II
David Glass Technology Center
07.2021 - 12.2021
ISD Technician IV
Walmart
06.2019 - 07.2021
ISD Technician III
Walmart
06.2017 - 06.2019
Associates degree - Liberal Arts and Sciences
Northwest Arkansas Community College
B.S. - Human Environmental Science
University of Arkansas