Katherine Rodriguez, RN
Cape Coral,FL
Summary
Hardworking and compassionate job seeker with strong organizational skills eager to secure a registered nurse position.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Nurse, Medical-Surgical Unit
Gulf Coast Medical Center
01.2024 - Current
- Facilitate therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Convey treatment options, diagnosis information, and home care techniques to patients and caregivers to continue care consistency.
- Collaborate with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
Medical Assistant
Dr. James J. O'Mailia MD, PA
08.2010 - 12.2021
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Customer Service Representative
Service Master Restore & Cleanup
01.2006 - 12.2009
- Promptly responded to inquiries and requests from prospective customers.
- Tracked customer service cases and updated service software with customer information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Associate of Science - Registered Nurse
Southern Technical College At Fort Myers
Fort Myers, FL10.2023
Certification - Certified Medical Administrative Assistant
Ashworth College
Norcross, GA04.2014
Skills
Critical Thinking
Multitasking and Prioritization
Decision Making
Conflict Resolution
Flexibility and Adaptability
Problem Anticipation and Resolution
Willingness to Learn
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
Registered Nurse - License Number RN9644262
ACLS Certified
BLS Certified
CMAA - Certified Medical Administrative Assistant
Timeline
Registered Nurse, Medical-Surgical Unit
Gulf Coast Medical Center
01.2024 - Current
Medical Assistant
Dr. James J. O'Mailia MD, PA
08.2010 - 12.2021
Customer Service Representative
Service Master Restore & Cleanup
01.2006 - 12.2009
Associate of Science - Registered Nurse
Southern Technical College At Fort Myers
Certification - Certified Medical Administrative Assistant
Ashworth College
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