Katherine Rojas

• Assembled, sealed, and loaded packages into correct trucks.
• Proved successful working within tight deadlines and a fast-paced environment.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
• Contributed to increased productivity by working effectively in high-pressure situations.

• Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
• Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
• Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
• Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.

• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

• Familiarity with inventories

• Track records of sales