Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KATHERINE ROLON

Summary

Experienced Executive Administrator adept at providing comprehensive support to senior executives for over 20 years. Demonstrates exceptional organizational skills, attention to detail, and multitasking abilities. Proficient in utilizing advanced software and tools to streamline administrative processes and achieve optimal efficiency. Known for maintaining confidentiality, fostering strong relationships, and consistently delivering high-quality results in fast-paced environments.

Overview

30
30
years of professional experience

Work History

Executive Administrator Global MSA Business Development & Partnerships

Visa, Inc.
Commuter - 25% Travel
01.2018 - Current
  • Manage all aspects of global travel planning and expense reporting for a team of four executives, including the Senior Vice President.
  • Efficiently maintain senior-level responsibilities during executive absence, ensuring seamless continuity in office proceedings.
  • Establish productive partnerships with top-level management and administrative staff of clients, resulting in the achievement of shared objectives.
  • Utilized ARIBA platform for efficient processing of purchase orders and check requisitions, with a strong focus on accuracy and compliance.
  • Maximize efficiency by utilizing the Finance Management System to generate monthly T&E reports, strengthening control and management of the quarterly budget.
  • Gather pertinent data from diverse sources, such as various departments, Uplift, and HRMS, in order to create an extensive list of departmental anniversaries that are incorporated into the All-Staff presentation.

Executive Administrator to the Head of Global Merchant Client Group

Visa, Inc.
New York, NY
06.2016 - 12.2017
  • Maintained effective communication channels to facilitate timely arrangement of appointments between the Head of the Global Merchant Client Group and key executives as well as external stakeholders.
  • Ensured smooth transition and integration of new administrative hires.
  • Managed coordination of various events aimed at supporting corporate diversity goals.
  • Organized meetings for senior management team, including scheduling conference rooms, preparing agendas, taking minutes, and distributing notes.
  • Created spreadsheets and databases to track project progress and deadlines.

Senior Executive Assistant to Senior Vice President of National Client Group

American Express
New York, NY
04.2013 - 04.2016
  • Delivered high-quality executive and administrative support to the Senior Vice President of the National Client Group and the Leadership Team.
  • Managed monthly reporting, payroll, timekeeping, and event planning responsibilities throughout the year. This involved reserving conference facilities.
  • Coordinated seamless onboarding experiences for fresh hires by liaising with real estate team to manage relocations and movements. Assumed responsibility for procuring departmental equipment/ supplies (including electronic gadgets such as cell phones and pagers), while also addressing technical service requests promptly along with efficiently processing purchase orders/check requisitions within Ariba.
  • Enhanced the team's SharePoint site by updating it with new information alongside creating updated organizational charts using Microsoft Visio and PowerPoint.

Administrative Assistant to Director of Global Benefits

MeadWestvaco Corporation (WestRock)
Richmond, VA
08.2006 - 08.2012
  • Performed regular audits to verify compliance with company policies, procedures, and cost management.
  • Efficiently handled exit processes by managing the distribution of supplemental retirement benefits and specialized severance initiatives payouts.
  • Streamlined the system of approval for new job postings by partnering with recruiters and hiring managers resulting in faster acquisition of position numbers, timely posting on company platform along with posting ads on external websites.
  • Oversaw end-to-end scheduling process, handling travel arrangements for in-state/out-of-state candidates. Delivered exceptional performance by consistently meeting or surpassing service level agreements. Implemented cost-saving measures amid demanding work environments.

Administrative Assistant to Senior Vice President of Employee Relations

Lehman Brothers
New York, NY
01.1995 - 07.2006
  • Managed multiple tasks with prompt follow-up, ensuring timely response to critical issues for the Senior VP of Employee Relations and five VPs.
  • Maintained database of separating employees, prepared management reports and coordinated with payroll, registration, and security.
  • Demonstrated strong verbal and interpersonal skills while handling front desk activities including call screening, message taking and welcoming visitors.
  • Successfully organized PowerPoint presentations, scheduled appointments, and accurately maintained attendance records to meet requirements for the firm's mandatory seminar on 'Behavior in the Workplace'.
  • Ensured smooth processing of company severance payments through collaboration with Payroll.

Education

Fundamentals of Human Resources and Managing Employee Relations -

Cornell ILR Courses
New York, NY
01.2004

Executive Assistant Certification -

Katharine Gibbs School
New York, NY
01.1995

Skills

  • Travel Coordination
  • Complex Calendaring
  • Presentation and Report Preparation
  • Event Planning and Coordination
  • Workload Prioritization
  • Streamlining Processes
  • Client Relations
  • Problem Solving
  • Project Management
  • Budget Monitoring and Expense Reporting
  • Organizational Leadership
  • Calendar Management
  • Information confidentiality
  • Effective Communication

Languages

  • English
  • Spanish

Timeline

Executive Administrator Global MSA Business Development & Partnerships

Visa, Inc.
01.2018 - Current

Executive Administrator to the Head of Global Merchant Client Group

Visa, Inc.
06.2016 - 12.2017

Senior Executive Assistant to Senior Vice President of National Client Group

American Express
04.2013 - 04.2016

Administrative Assistant to Director of Global Benefits

MeadWestvaco Corporation (WestRock)
08.2006 - 08.2012

Administrative Assistant to Senior Vice President of Employee Relations

Lehman Brothers
01.1995 - 07.2006

Fundamentals of Human Resources and Managing Employee Relations -

Cornell ILR Courses

Executive Assistant Certification -

Katharine Gibbs School

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