Katherine Romans
Frederick,Maryland
Summary
A dedicated and creative professional with a strong foundation in the Fine Arts, specializing in 3D work including sculpture and mixed media. Combines extensive hands-on artistic experience with exceptional skills in serving etiquette, POS systems, and payment handling. Known for strong time management, adaptability, and stress resilience in high-pressure environments. Brings a unique artistic perspective and problem-solving mindset to customer service, enhancing guest experiences through empathy, communication, and attention to detail. Passionate about blending creativity and professionalism to contribute meaningfully to both artistic and operational success.
Overview
3
3
years of professional experience
Work history
Server, Busser, and Hostess
Cinco De Mayo Urbana
Frederick, Maryland
04.2022 - 07.2025
- Maintained cleanliness and organisation of dining area by clearing tables and resetting them for new guests.
- Enhanced dining atmosphere by effectively communicating with guests and addressing any concerns or requests.
- Provided exceptional customer service by anticipating needs and ensuring satisfaction throughout the dining experience.
- Coordinated efficient seating arrangements and managed wait lists to optimize guest flow during peak hours.
- Facilitated an enjoyable dining experience by being attentive and responsive to customer needs.
- Escorted guests to their tables, providing detailed menu information when needed.
- Worked in high-pressure situations whilst maintaining composure and professionalism.
Volunteer Ceramics Cashier
Urbana High School
Frederick, Maryland
12.2024 - 12.2024
- Assisted customers with purchases and queries, ensuring a positive shopping experience.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
- Organised and maintained merchandise displays, enhancing visual appeal of products offered.
- Worked to raise money to support the UHS ceramics department by volunteering both time and artworks.
Junior Counselor
Holten Arms Creative Summer
Bethesda, Maryland
06.2022 - 08.2022
- Supported the development and implementation of engaging programmes for youth participants.
- Facilitated group activities by promoting teamwork and social skills among attendees.
- Collaborated with senior staff members to ensure safety protocols were effectively communicated.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Displayed energy and enthusiasm in a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions effectively.
Education
Diploma of Higher Education - General
Frederick Community College
Frederick, Maryland 01.2025 -
GCSEs - General
Urbana High School
Frederick, Maryland 08.2022 -
GCSEs - Fine Arts
Academy for the Fine Arts
Frederick, Maryland 08.2025 -
Skills
- Serving etiquette
- POS Systems
- Payment handling
- Time management efficiency
- Hospitality industry experience
- Point of sale operation
- Handling fast paced environments with efficiency
- Initiative taking
- Stress resilience
- Communication proficiency
- Empathy towards others
- Creativity in both everyday life and Art
- Skilled in the Fine Arts
Languages
Spanish
Beginner
Affiliations
- Swimming, reading, and creating art pieces (specifically ceramics).
Professional Summary/Objective
My career goals may not specifically include me making art professionally, but they do involve my creativity and artistic abilities. History is something that I have always been drawn to and I want to continue to explore that interest professionally. History is shown, most of the time, through the people of that period's possessions, and I plan to use my artistic knowledge to further dissect those possessions and the events and people that influenced them.
Accomplishments
Best Thespian Status in the International Thespian Honor Society.
References
Ginger Smith- Urbana High School Arts teacher.
Contact Information-
Email: ginger.smith@fcps.org
Donna Ross- Urbana High School English teacher and Frederick Community College professor.
Contact Information-
Email: donna.ross@fcps.org
Stephan Ward- Urbana High School Drama teacher
Contact Information-
Email: stephen.ward@fcps.org
Mobile Number: (277) 203-3550 Ext. 55613
Josephine Renn- District Manager of Cinco De Mayo Middletown
Contact Information-
Email: jfrenn5@gmail.com
Mobile Number: (240) 772-0070
Timeline
GCSEs - Fine Arts
Academy for the Fine Arts
08.2025 -
Diploma of Higher Education - General
Frederick Community College
01.2025 -
Volunteer Ceramics Cashier
Urbana High School
12.2024 - 12.2024
GCSEs - General
Urbana High School
08.2022 -
Junior Counselor
Holten Arms Creative Summer
06.2022 - 08.2022
Server, Busser, and Hostess
Cinco De Mayo Urbana
04.2022 - 07.2025
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