Katherine Ronfeldt
Broomfield,CO
Summary
Dynamic and self-motivated professional with a strong work ethic, honed at Allied Universal Security Services. Proven ability in crisis management and decision-making, enhancing public safety through effective patrol techniques. Skilled in investigative reporting and maintaining integrity, consistently achieving high standards in security and customer service.
Overview
31
31
years of professional experience
Work History
Sercurty Patrol Officer
Allied Universal Security Services
03.2023 - Current
- Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
- Enhanced public safety by patrolling assigned areas and responding to emergency situations promptly.
- Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Investigated suspicious activities, deterring potential criminal behavior and maintaining community security.
- Identified and addressed potential hazards within the community – conducting regular checks and making necessary recommendations to mitigate risks.
- Investigated suspicious activities, leading to prevention of potential crimes.
Server
G-Que Bar-B-Que
11.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Bus Driver
First Transit
09.2021 - 11.2022
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Received excellent customer reviews for friendly, punctual transport services.
Recieving Clerk
Linage Logistics
03.2021 - 10.2021
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
- Double-checked cargo inventories and documentation for accuracy.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Facilitated effective communication between warehouse staff through regular team meetings focused on addressing potential challenges or areas for improvement in the receiving process.
Warehouse Shipping Senior
Hunter Douglas Fabrication
09.1994 - 09.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Abraham Linclon
Council Bluffs, IA05-1975
Skills
- Integrity and honesty
- Stress tolerance
- Self-defense tactics
- Traffic control
- Patrol techniques
- Decision-making
- Motor vehicle operation
- Investigative reports
Timeline
Sercurty Patrol Officer
Allied Universal Security Services
03.2023 - Current
Server
G-Que Bar-B-Que
11.2022 - 04.2023
Bus Driver
First Transit
09.2021 - 11.2022
Recieving Clerk
Linage Logistics
03.2021 - 10.2021
Warehouse Shipping Senior
Hunter Douglas Fabrication
09.1994 - 09.2020
High School Diploma -
Abraham Linclon
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