Katherine Roy
Trenton,ME
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Owner/Operator Manager
Kate's Cleaning
08.2015 - Current
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Child Care Educator
Harbor House Children's Center
10.2021 - 03.2023
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Lesson planning and implementation
- Incorporated music, art and literature into curriculum.
Management/ Property Manager
The Birches Bed & Breakfast
05.2014 - 01.2021
- maintained client relations and in house operations of a 5 suite Bed & Breakfast and 3 season rental cottage.
- Maximized rental income while minimizing expenses through effective planning and control.
- Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.
Assistant Bar Manager
Lafitte's Blacksmith Shop Bar
01.2009 - 08.2014
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
- Fostered a positive work environment by providing ongoing support, training, and mentoring to bar staff.
Education
Bachelors Degree - Business Administration
University of Arizona- UAGC
OnlineHigh School Diploma -
Mount View HS
Thorndike, MESkills
- Staff Coordination & Training
- Special Event Coordination and Management
- Computer Proficiency
- Recruitment and Hiring
- Payroll Coordination
- HR Leadership
- Financial Budgeting and Reporting
- Employee Retention and Compliance
- Small Business Management and Development
- Strategic Planning and Scheduling
- Employee and Client Relations
- Problem-solving aptitude
Certification
- Bachelor's Degree - Business Administration
- Behavioral Health Professional (BHP) License (11/2024)
- ED Tech III license (02/2023- 02/2028)
- Care Courses- Preschoolers in Childcare- 20Hrs/ 2CEUs (08/2022)
- AHA- First Aid, CPR & AED (04/2024- 04/2026)
Timeline
Child Care Educator
Harbor House Children's Center
10.2021 - 03.2023
Owner/Operator Manager
Kate's Cleaning
08.2015 - Current
Management/ Property Manager
The Birches Bed & Breakfast
05.2014 - 01.2021
Assistant Bar Manager
Lafitte's Blacksmith Shop Bar
01.2009 - 08.2014
- Bachelor's Degree - Business Administration
- Behavioral Health Professional (BHP) License (11/2024)
- ED Tech III license (02/2023- 02/2028)
- Care Courses- Preschoolers in Childcare- 20Hrs/ 2CEUs (08/2022)
- AHA- First Aid, CPR & AED (04/2024- 04/2026)
Bachelors Degree - Business Administration
University of Arizona- UAGC
High School Diploma -
Mount View HS
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