KATHERINE RUDD
Summary
Outgoing and charming people person with more than 15 years of experience in customer service and hospitality. Excited for new challenges, relationships with guests and coworkers. I am looking forward to my personal and professional experiences to benefit my surrounding team.
Overview
5
5
years of professional experience
Work History
Catering Server Bartender
Aramark
03.2022 - Current
- Set up and break down all catering services in banquet halls and at customerlocations
- Worked multi-course dinners with pre-plated food
- Boosted customers satisfaction by quickly addressing and resolvingcomplaints with food and service
- Checked catering orders for inclusion of required menu items
- Operatedcash register and POS
- Mixed and served alcoholic and non-alcoholic drinks for customers byfollowing standard recipes and procedures
- Checked identification of guests to verify age requirements for alcoholpurchase
- Prepared cocktails from bar recipes and served wine, draft and bottle beers
- Followed alcohol awareness procedures for preventing intoxication andhandling intoxicated guests
Sales Representative
Wireless Advocates
11.2018 - 05.2020
- Top 5 Sales Rep in the company for 7 consecutive months
- Placed orders and answered questions in-person, through email and over thephone to maximize customer service
- Presented and strategized monthly plans and targets w/leadership to developkey customer relationships to increase sales
- Fluent in systems and processes
- Coached and trained incoming new hires
- Developed key customer relationships to increase sales
Leasing Agent
Thompson Michie
11.2019 - 03.2020
- Toured the property w/prospective tenants
- Distributed and follow up w/tenants on renewal notices
- Performed apartment applications using ENTRATA systems
- Assisted residents w/any concerns
- Answered calls and responded to inquiries from various parties
Skills
- Plating and Presentation
- Suggestive Selling
- Safe Serving Knowledge
- Health code compliance
- Proficient in Mixology
- Beer, Wine and Cocktails
- Anticipating Guest Needs
- Monitoring Alcohol consumption
- Food and Beverage Service
- Table and Tray Bussing
- Teamwork and Professionalism
- Cleaning and Sanitizing
- Professional and Courteous
- Responsible Serving
- Age Identification and Compliance
- Cash Handling and Management
- Service Coordination
Timeline
Catering Server Bartender
Aramark
03.2022 - Current
Leasing Agent
Thompson Michie
11.2019 - 03.2020
Sales Representative
Wireless Advocates
11.2018 - 05.2020
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